How many different blades have you tried?
Feather ProfessionalHow many different blades have you tried?
Well I'm not you but, if I were that razor head would be in the mail to James by the afternoon and get a straight answer to what is happening with it. I'd also send a few blades you have mentioned that you've tried so he can experience exactly what you're experiencing. You do owe it to him to check out what is going on with the razor head now that you've gone this far putting the problem out there and if you don't give him a chance to correct it, if it infact has a defect, I think that's being a little dishonest to him...just my opinion!!Here's a picture without the blade installed, at this point it's normal.
Well I'm not you but, if I were that razor head would be in the mail to James by the afternoon and get a straight answer to what is happening with it. I'd also send a few blades you have mentioned that you've tried so he can experience exactly what you're experiencing. You do owe it to him to check out what is going on with the razor head now that you've gone this far putting the problem out there and if you don't give him a chance to correct it, if it infact has a defect, I think that's being a little dishonest to him...just my opinion!!
Just FYI --
When I wrote to Feather about my AS-D2 not cutting as expected, they told me to send it in for inspection and they paid for shipping to and from Japan.
They said the head was per spec so it was really a user issue. So I had to take some time to learn how to use the razor correctly.What was the resulting conclusion?
Just FYI --
When I wrote to Feather about my AS-D2 not cutting as expected, they told me to send it in for inspection and they paid for shipping to and from Japan.
Explain the above post to me and I will tell you.How could this happen?
Design or processing issues with WR4Explain the above post to me and I will tell you.
Great Post!I am puzzled at times by a frequent reaction here at B&B by a few who always seem to advocate for a seller rather than the buyer.
The buyer has no duty or obligation to go out of his way to correct a problem with equipment he purchased.
Particularly if that buyer lives in a place that is far from the seller and incurs excessive cost out of pocket to return an item that should have been correct to begin with.
The seller has a complete and undeniable obligation to provide goods that are free from defects.
It is not acceptable to intimate that someone is being dishonest, or unfair, or picky, or rude to report, ask about or display something they paid good money for that has a problem for them.
If people are honest and post facts here about problems they have with a product or a seller, they have full and unequivocal support.