How many different blades have you tried?
Wolfman WR4 issue
- Thread starter WuChangXD
- Start date
- Thread starter
- #22
Feather Professional
Kai Captain Titan Mild
SCHICK Proline
Same results for all three
Well I'm not you but, if I were that razor head would be in the mail to James by the afternoon and get a straight answer to what is happening with it. I'd also send a few blades you have mentioned that you've tried so he can experience exactly what you're experiencing. You do owe it to him to check out what is going on with the razor head now that you've gone this far putting the problem out there and if you don't give him a chance to correct it, if it infact has a defect, I think that's being a little dishonest to him...just my opinion!!
I use to belong to this other Forum long ago there was someone always having a problems with people who made custom stuff with problems. After reading their complaints, many times with photos clearly illustration their problems. My question was alway two pronged.
1. Did you contact company, or person about problems seeking fix?
2. Did they offer any resolution, replacement, or refund?
Recall once ordering a Custom Leather Pool Cue Case from a guy in NYC, he had web-site, all sort of customer features, and last good prices. Case was delivered way slower then promised, it was wrong color, wrong configuration, and lacked several custom features I ordered.
Day I got the Case, I emailed the guy, sent photos, and copy of my original order. Never heard a thing for few days, finally called and got him. He was not nice to deal with, blame his staff, I said I am return wrong item, want refund, and if I do not have in 10 days after you receive. I will do credit card dispute. Funny thing was at one point in conversation, he said CAN'T you just live with it? I said H NO.
I ate cost of return postage about $12.00 at the time, going in public. Was not necessary.
I am puzzled at times by a frequent reaction here at B&B by a few who always seem to advocate for a seller rather than the buyer.
The buyer has no duty or obligation to go out of his way to correct a problem with equipment he purchased.
Particularly if that buyer lives in a place that is far from the seller and incurs excessive cost out of pocket to return an item that should have been correct to begin with.
The seller has a complete and undeniable obligation to provide goods that are free from defects.
It is not acceptable to intimate that someone is being dishonest, or unfair, or picky, or rude to report, ask about or display something they paid good money for that has a problem for them.
If people are honest and post facts here about problems they have with a product or a seller, they have full and unequivocal support.
The buyer has no duty or obligation to go out of his way to correct a problem with equipment he purchased.
Particularly if that buyer lives in a place that is far from the seller and incurs excessive cost out of pocket to return an item that should have been correct to begin with.
The seller has a complete and undeniable obligation to provide goods that are free from defects.
It is not acceptable to intimate that someone is being dishonest, or unfair, or picky, or rude to report, ask about or display something they paid good money for that has a problem for them.
If people are honest and post facts here about problems they have with a product or a seller, they have full and unequivocal support.
What was the resulting conclusion?
They said the head was per spec so it was really a user issue. So I had to take some time to learn how to use the razor correctly.
Japanese have different value system, and product ownership then rest of world. Not easy people to understand.
Had seen Photographer portable Light kit at trade show. Post shoe I ordered one from local dealer.
When it arrive it came in soft junk material case, not as pictured in companies brochure.
Other rub was Umbrellas in kit were substandard junk, not like brochure.
So I told dealer I am not buying junk, this is not what was shown.
About a year before this happened, I had met President of Company in a photography supply shop. We exchanged cards
So I write President in Japan tell him how his US Devision is in my opinion bait & switch artists. How I order a light kit base upon what I say, and got send kit in junk case, with junk umbrellas.
Three to four week later I get call from low down crooked USA Devision head.
Apparently my letter & photo of what I was offered. Got the crooked VP of Sales in hot water.
In end I got my light kit just like in brochure, and what was being show at trade show.
I also got a SPECIAL PRICE, for busting crooked employee in USA.
How could this happen?
Explain the above post to me and I will tell you.How could this happen?
Design or processing issues with WR4Explain the above post to me and I will tell you.
Great Post!
I was very surprised by the people upset the OP was asking this question.
It seems obvious he wanted to see if this was normal before possibly spending lots of money and time shipping it from Asia? to Canada.
And if it is an issue and he only emailed the company then other members here that might have the same issue would never even know.
I see no problem posting problems on forums as long as the OP keeps everyone updated and says if the problem was resolved.
I see no problem in him doing it either but I do have a problem with the non-communication and him not wanting to send it in to give the vendor a chance to either correct the problem or to point out whether its actually a problem or not!! The thread should probably be deleted because of the non-communication alone...
He's already said, several times in fact, that he is very far from the vendor and sending it back would be prohibitively costly.
Whether he ever posts again here is irrelevant to the issue that he wanted to know if others had seen this or experienced a similar situation. That's why he posted.
It has value because someone else may have a similar issue and be able to read this thread.
And since all the flack has already been expended on the OP, the new guy reading this won't have to deal with it.
To keep telling him to send it back when he has already said he isn't going to do that is kind of pointless.
Hey Phil, I'm sorry for what I posted as I hadn't actually seen him post that he wasn't sending it back... I know he mentioned he might not because he was kind of far away from Wolfman but as I said I hadn't seen him post an absolute.
No worries, either way. I guess I'm just one of those guys that feels bad for someone trying to get into something and having an issue, either real or imagined and stumbling through trying to find an answer. I try to make folks feel like they can ask the questions that to some might seem simple or dumb, but to someone new it might be near insurmountable to them.
Of course, answering questions is purely voluntary so guys shouldn't feel like they need to provide some answer if they don't want to.
I think merchants should provide qualified products, while buyers should not bear the extra cost of defective products.
