Good to know. Thanks, PGHChris!
I will say, the past 13 hours have been a horrifying study for me in the bad customer service of both Merkur and Ikon, and the bad quality of Merkur; still have yet to determine if Ikon's quality is good --- thought it was, but now I'm not so sure.
At the end of the day, does Merkur or Ikon make the better product? Which company is more likely to replace a defective piece? What should be my visual inspection checklist when buying either product? Sorry for the newb. questions. Please feel free to direct me elsewhere if this is the wrong thread or sub-forum in which to ask these questions. Thanks.
I sold my Merkur, and I have all the iKon pieces except the OSS plate (which doesn't interest me). It is a crying shame that people have had such bad dealings with iKon, as I believe their product to be first rate. However, all the current iKon stuff I have now was purchased used from B&B members. The only thing I purchased direct was an extra OC and Standard baseplate - and have since sold those plates while they were still new as there really was no reason the have spares.
All of my iKon gear is top notch. There is no comparison as far as quality is concerned over Merkur. Where Merkur will have obvious machine marks, and rough edges, the iKon pieces (all of them, not just the Slant) are smooth and look precision made.
I can't help you on who would be more likely to replace a defective product, so my recommendation would be to buy either one from a reputable vendor that is a B&B member (BullGoose, WCS, Italian Barber, etc.), and if you have a problem they will likely take care of you and deal with the manufacturers or distributors themselves.