So two weeks ago I bought 3 jars of TOBS from Amazon. Got the Grapefruit, Sandalwood and Cedarwood shipped and sold by TOBS. When they arrived, two soaps were all on one side of the jar just as I saw on Amazon review pictures. If I set the jars on it's side and leave it for an hour, the cream will flow with gravity to that side. Every Youtube video I've seen shows the soap being pretty hard with guys scooping it with spoons or loading the brush right in the tub. If I set my brush in the cream, it will sink to the bottom. I also need 3x time the amount of TOBS vs Stirling, Shannon's or Eleven soaps to get the same amount of lather. Feels like this batch is just full of water. Cedarwood is much harder and more solid. No returns allowed on these items so I'm stuck with it. Will never buy again.