That's a very good point about QC. Isn't that what Maggards does with their razors? Buy cases of them, then only sell the ones that look good for full price?
I ask, not as a fanboy but as a potential customer, if you contacted IB to give them a chance to make it right? My older batch of XXX smells great; if I ordered a new one that had mild or no scent I'd be insisting on a return/refund as it would be defective.
I never contacted IB about, I just sold mine on B/S/T. You have a good point regarding going back to the vendor in that situation. I was so disappointed because the sample I got was amazing. I just have a hard time re-ordering it based on my previous experiences.