Hello,
I recently has a very disappointing purchase from Dorco USA. Here are the facts below.
I placed a order for double edge razor blade (ST 301) directly from Dorco's website. I was under the impression I ordered a pack of 10 blades X 50 pieces for a total of 500 blades. Here is link to website.
http://www.dorcousa.com/pace-double-edge-blades-10-pack-std301/
When I received my order it contained only 50 blades, 5-blade pack X10 packs. I contacted Dorco customer service about this matter and they stated "Unfortunately we are not able to modify your order for you". They offered me the option of returning the unused portion for a refund. I didn't want a refund. I want what I thought I had ordered.
My order total was $16.91 (free shipping). Dorco ST 301 blades sell for $7.50 (free shipping) per hundred on E-bay and Amazon. You can purchase a 1000 blades for $ 54.69 - $65.98.
Dorco even charges $8.00 per 100 on another part of their website. Here is is link.
http://www.dorcoprime.com/dorco-prime-double-edge-100-blades-st301/
I purchased these from the manufacturer directly there is no way possible I should be charged more than double retail price! They claim savings up to 75% less!
If the blades roughly cost $33.00 per 500 pieces at retail. My order for 500 which I paid $16.91 for would be roughly 52% of the higher retail cost. That number is definitely in line with their savings claim.
I really like this product a lot that why I ordered 500 pieces. I use a blade once and discard after a head, face shave.
I tried to resolve with Dorco then PayPal to no avail. Buyer beware!
Cheers
John
I recently has a very disappointing purchase from Dorco USA. Here are the facts below.
I placed a order for double edge razor blade (ST 301) directly from Dorco's website. I was under the impression I ordered a pack of 10 blades X 50 pieces for a total of 500 blades. Here is link to website.
http://www.dorcousa.com/pace-double-edge-blades-10-pack-std301/
When I received my order it contained only 50 blades, 5-blade pack X10 packs. I contacted Dorco customer service about this matter and they stated "Unfortunately we are not able to modify your order for you". They offered me the option of returning the unused portion for a refund. I didn't want a refund. I want what I thought I had ordered.
My order total was $16.91 (free shipping). Dorco ST 301 blades sell for $7.50 (free shipping) per hundred on E-bay and Amazon. You can purchase a 1000 blades for $ 54.69 - $65.98.
Dorco even charges $8.00 per 100 on another part of their website. Here is is link.
http://www.dorcoprime.com/dorco-prime-double-edge-100-blades-st301/
I purchased these from the manufacturer directly there is no way possible I should be charged more than double retail price! They claim savings up to 75% less!
If the blades roughly cost $33.00 per 500 pieces at retail. My order for 500 which I paid $16.91 for would be roughly 52% of the higher retail cost. That number is definitely in line with their savings claim.
I really like this product a lot that why I ordered 500 pieces. I use a blade once and discard after a head, face shave.
I tried to resolve with Dorco then PayPal to no avail. Buyer beware!
Cheers
John
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