My experience as a relatively recent convert to the hobby/obsession has been the same. I have ordered from WCS, Lees, Bull Goose and TSS. Products and service have been uniformly superb. What's more, it was a pleasure doing business .with each of them. Somehow, through the unlikely medium of email they have kept alive the personal and friendly touch of the small businesses that have suffered so grievously at the hands of Walmart and the like in recent decades.
I have yet to have a transaction with any of our vendors which has been less than 100%