Hey all,
I purchased a Shavemac #177 23mm Finest from West Coast Shaving a while back. Within a few months it started losing several (between 6 and 12) hairs every shave. I contacted support, went through some "troubleshooting" with them, gave it a wash/dry/comb through but it still persisted so they sent me a new brush. Several months later, the same thing started happening.
Thinking maybe West Coast had a bad batch, I contacted Shavemac, and Bernd (super helpful) had me ship the brush back. He basically said the brush looked well cared for and couldn't find a reason for the shedding. He sent me a new brush back in October. Well, it's now happening again. I feel like it must be something I'm doing wrong so I figured I'd throw it out here and see what you all say. Here's some info:
- I shave 2-3 times/week
- I did use pretty hot water but I backed off with this brush
- I don't think I use particularly hard pressure
- I use mostly Musgo Real cream, but also some Truefitt & Hill Ultimate Comfort
- I rinse out very thoroughly with cool-ish water and I've tried washing with a gentle shampoo and combing it out
This isn't my first brush but it's my first nice brush. My last one was a pure badger from Edwin Jagger / Crabtree & Evelyn.
Any help or suggestions would be welcome!
I purchased a Shavemac #177 23mm Finest from West Coast Shaving a while back. Within a few months it started losing several (between 6 and 12) hairs every shave. I contacted support, went through some "troubleshooting" with them, gave it a wash/dry/comb through but it still persisted so they sent me a new brush. Several months later, the same thing started happening.
Thinking maybe West Coast had a bad batch, I contacted Shavemac, and Bernd (super helpful) had me ship the brush back. He basically said the brush looked well cared for and couldn't find a reason for the shedding. He sent me a new brush back in October. Well, it's now happening again. I feel like it must be something I'm doing wrong so I figured I'd throw it out here and see what you all say. Here's some info:
- I shave 2-3 times/week
- I did use pretty hot water but I backed off with this brush
- I don't think I use particularly hard pressure
- I use mostly Musgo Real cream, but also some Truefitt & Hill Ultimate Comfort
- I rinse out very thoroughly with cool-ish water and I've tried washing with a gentle shampoo and combing it out
This isn't my first brush but it's my first nice brush. My last one was a pure badger from Edwin Jagger / Crabtree & Evelyn.
Any help or suggestions would be welcome!