Well I got a good deal last week on some TOBS from them. However, in transit one of the tubs leaked out a very good bit of cream and made a mess. I tried contacting them 3 times thus far with no response. All I asked was to replace it with another TOBS and I'd return the one that was sent to me. So far, not looking like the best service esp for something that was messed up (by no fault of my own) in transit. Will keep posted.