- Thread starter
- #21
Wow! Very interesting! But the actual Mühle customer service was good then? Not sure on the cap but I know I purchased mine straight from Mühle and I think it still came from an authorized retailer. I don't have any reason to complain to them as my razor is in perfect condition as far as I know (will double check) but I'm shocked by those vendor responses. Everyone needs to remember that we hold the power with our $$$ as the consumer! (Like you said, where you spend your money is your business)
Yeah I do not want to bash because I really like most vendors. I also liked this one as well. It's just that some people have a strange mentality. Indeed, said vendor is a plethora of knowledge about all things shaving. With that said some of the greatest do have bad bed side manners, which is tolerable because, a, I liked having vendor that knew there stuff and was equally accessible. But, it is of my personal belief that you cannot beget knowledge without empathy and basic human being skills. Especially when you do not manufacture the items you sell, you just offer a great service providing some one else's expertise, sometimes at a much inflated price.
To end, I hope all goes well for everyone as we are all still learning and growing with each passing day. End rant.