So, I bought some Proraso (red tub) from Amazon. It was rock hard. Given I hadn’t used it before, I wasn’t sure if this is how it was supposed to be. But I poked a bunch of holes in it and then added a bunch of hot water and it’s starting to break down a bit now so it’s not all lost. It’s a fraction of the price of TOBS and it smells just as good. Just thought I’d share — Amazon third-party store-fronts are not all equal. I am sure I could have returned it but didn’t know any better.