- Thread starter
- #21
Hi folks.
I am now happy to report that Bestshave.net came through. I will chalk things up to a misunderstanding / case of “lost in translation” error. In short, what initially prompted my concern was that I was sent a notification after only three days of placing my order that my order had been "delivered," even though it had obviously not been delivered. Upon inquiring about this, I was essentially told "here are your tracking numbers -- look it up." This seemed unhelpful and given this was my first order from this seller, I was starting to wonder if I was being given the run around. For what it's worth, the two tracking numbers I was given were for the Turkish Post who was apparently handling the first leg of the journey, and a UPS tracking number that never did end up registering in their system.
With all of this now behind me, I can say that the Turkish Post’s webpage, as well as Bestshave.net’s own account information page, have a less-than-clear way of distinguishing “delivery to destination" from delivery to most any one of the other multiple stops this package apparently needed to make along the way. As such, twelve days or so later my package arrived safe and sound (it even contained an extra freebie) – even though I was never able to get a status update beyond the 3-day-in “delivered” notice… I will order from Bestshave.net again, but I suggest they prepare a little tutorial for new buyers about what to expect in terms of the potentially misleading automated shipping/delivery notices they are likely to receive.
I have had some issues once but it was with Turkish Post, not with Bestshave. They (Turkish Post) have a way of mixing things up. I have heard that this is unfortunately normal.