Their customer service may be fine, but their quality control is not.Very true, I found their customer service to be fine. Sorry to hear you had a poor experience with them.
Their customer service may be fine, but their quality control is not.Very true, I found their customer service to be fine. Sorry to hear you had a poor experience with them.
Their customer service may be fine, but their quality control is not.
Their customer service may be fine, but their quality control is not.
The old C&E tallow soaps were nothing to write home about either. Williams lathers and shaves better than the old C&E sandalwood. I'm guessing it is my hard water, with soft water they might be totally different. But most people have hard water, of course.
C&E sandalwood with the tallow produces a pretty lather that was dry to shave with.
I've been wondering if it might be a good idea if B&B would have a "black list" where vendors that have a documented really bad reputation and products that are a total waste of money could be listed until they bettered themselves. I guess that is a rather controversial idea though. Even so it would save the members a lot of trouble and money. Feel free to torch me.
I've been wondering if it might be a good idea if B&B would have a "black list" where vendors that have a documented really bad reputation and products that are a total waste of money could be listed until they bettered themselves. I guess that is a rather controversial idea though. Even so it would save the members a lot of trouble and money. Feel free to torch me.
I've been wondering if it might be a good idea if B&B would have a "black list" where vendors that have a documented really bad reputation and products that are a total waste of money could be listed until they bettered themselves. I guess that is a rather controversial idea though. Even so it would save the members a lot of trouble and money. Feel free to torch me.
Firedragon76: I totally agree with you. If each and everyone took their time to read the reviews and go through the discussions they soon enough would get all the information they need, but then again we have this very thread that perhaps is the fourth or fifth, during the last year, that discusses the total lack of performance of Trumper soaps. I guess that the conclusion is that each one that doesn't do his homework only has him self to blame. It sounds quite OK to me.Like everything, soaps are a YMMV thing. What works for some will not work for others. Edwin Jagger and Stiriling do not work for me for example. If you make a blacklist of soaps people have issues with, there will be very few soaps left.
Following your reasoning, you can add MWF, Stirling, Tabac, Proraso, Arko, Williams, VDH, etc to your list as waste of money, as all have had posts saying they would not work for some.
There's a whole list of reviews, most of which seem fairly helpful. At the time years ago when I was just getting into it I jumped the gun and just bought soaps and creams that seemed appealing (or were the only choices available). I even assumed that more expensive soaps would work better. Now I do a bit of research first.
It should be perfectly OK to talk about disappointing products. A great product should be able to produce good results for most people and shouldn't require arcane techniques compared to similar products.
I guess that the conclusion is that each one that doesn't do his homework only has him self to blame. It sounds quite OK to me.