So my wife wanted new door hardware. Kwickset, and Amazon was cheapest.
Box arrives, item is right, today I go to do install, no directions.
Called Kwickset, and after many questions, tech person says where did you buy. AMAZON, they reply you did not get new product.
We package in clear plastic, andalway give paper installation instructions.
Thing that make me mad was lockset were sold as new, not refurburushed. On inspection I found scratches.
Another Reason for me not to do Amazon, sadly wife like the company.
Box arrives, item is right, today I go to do install, no directions.
Called Kwickset, and after many questions, tech person says where did you buy. AMAZON, they reply you did not get new product.
We package in clear plastic, andalway give paper installation instructions.
Thing that make me mad was lockset were sold as new, not refurburushed. On inspection I found scratches.
Another Reason for me not to do Amazon, sadly wife like the company.
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