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What Crabtree & Evelyn Doesn't Want You to Know!

In your blog post you noted:

and come to find out after carefully reading the ingredients it does contain alcohol

I looked at the ingredients for the daily face scrub on their page. Which ingredient is it that contains the alcohol?
 
You also complained that it didn't lather. It advertises that it's a "low-lather formulation"
I'm not sure it's a fair complaint to make.
 
Thought I'd link to my blog post here, as many users of this forum may be interested to discover "What Crabtree & Evelyn Doesn't Want You to Know!" about their Naturals product line.

And what is wrong with alcohol? I know that many, myself included use and enjoy an alcohol based aftershave splash. Theres nothing wrong with it alcohol is found in many products, it helps disinfect the skin. If you don't like the C&E products then thats fine but there is nothing wrong with them. Its a madder of personal preference. If you went and complained about every shaving related product that has alcohol in it you would have a very long list my friend.
 
I looked at the ingredients for the daily face scrub on their page. Which ingredient is it that contains the alcohol?

The ingredients list on the C&E pages says "Featured Ingredients" - it doesn't mean that's the entire list. It's a little deceptive, but not a crime.

Now, if the products do contain things that aren't on the package, that's another issue.

Can the OP post the complete list of ingredients on the packages? Thanks.
 
In your blog post you noted:



I looked at the ingredients for the daily face scrub on their page. Which ingredient is it that contains the alcohol?

From my blog post:
"Check out their site for their Naturals line and view one of the products in question, then click the ingredients link. You won't see a single mention of alcohol being used - but it's actually present in the pre-shave, post-shave and shaving cream."

Their site doesn't list half of the actual ingredients and completely leaves out the fact that the products contain alcohol.
 
You also complained that it didn't lather. It advertises that it's a "low-lather formulation"
I'm not sure it's a fair complaint to make.

It doesn't say that on the actual packaging, just on the website. If you were to buy it at the store you'd never know. Besides, "low-lather" is one thing, but this doesn't lather at all. It's like using hand soap - that burns your face.
 
And what is wrong with alcohol? I know that many, myself included use and enjoy an alcohol based aftershave splash. Theres nothing wrong with it alcohol is found in many products, it helps disinfect the skin. If you don't like the C&E products then thats fine but there is nothing wrong with them. Its a madder of personal preference. If you went and complained about every shaving related product that has alcohol in it you would have a very long list my friend.

I don't like alcohol. I assume even you would agree that it have no place in the first two steps of shaving, or perhaps you enjoy a burning sensation when you shave - I don't. Of course this is personal preference, I'm not taking a poll here. I just wanted to state my case for those who may not enjoy being duped by false advertising.
 
Methinks you have been wronged by C&E at some point in the past as either a consumer or Employee. I am guessing that your blog was created in your zeal to slander them in retaliation. Unfortunately, you joined and posted on this site in an attempt to spread your venom not knowing that many of the people on here have a better understanding of their (C&E) ingredients (and the implication of said ingredients) than you apparently do. I welcome your posts about wetshaving, shaving creams/soaps and the like, but just because something is in someone's biased "blog" does not mean it deserves more attention than accurately researched and reported facts...many of which can be found on this site if you take the time to look.
 
The ingredients list on the C&E pages says "Featured Ingredients" - it doesn't mean that's the entire list. It's a little deceptive, but not a crime.

Now, if the products do contain things that aren't on the package, that's another issue.

Can the OP post the complete list of ingredients on the packages? Thanks.

I think it's very deceptive. They use descriptors that don't apply, and then leave out important information about the product. I found the lists on a reseller's site:

Daily Face Scrub
Water (Aqua, Eau), Sodium Cocoyl Isethionate, Cocamidopropyl Betaine, Hydrogenated Jojoba Oil, Polyglyceryl 3 Caprate, Sucrose Cocoate, Castoryl Maleate, Sodium Lauroyl Sarcosinate, Glycerin, Palmitic Acid, Mentha Piperita (Peppermint) Extract, Camellia Sinensis Leaf Extract, Lavandula Angustifolia (Lavander) Oil, Eucalyptus Globulous Leaf Oil, Niacinamide, Panthenol, Allantoin, Aloe Barbadensis Leaf Juice Powder, Tocopheryl Acetate, Salicylic Acid, Polyquaternium 10, Citric Acid, Citrus Nobilis (Mandarin Orange) Peel Oil, Citrus Medica Limonum (Lemon) Peel Oil, Limonene, Linolool, Melissa Officinalis Leaf Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Phenoxyethanol, Benzyl Alcohol, Benzoic Acid, Dehydroacetic Acid, Benzethonium Chloride, Methylchloroisothiazolinone, Methylisothiazolinone

Shave Cream
Water (Aqua, Eau), Aloe Barbadensis Leaf Juice, Ceteareth 20, Glycerin, Stearic Acid, Cetearyl Alcohol, Cetyl Alcohol, Cocamidopropyl Betaine, Titanium Dioxide, Magnolia Officinalis Bark Extract, Mangifera Indica (Mango) Seed Butter, Carthamus Tinctorius (Safflower) Seed OiI, Theobroma Grandiflorum Seed Butter, Citrus Auranitium Dulcis (Orange) Peel Oil, Theobroma Cacao (Cocoa) Seed Butter, Butyrospermum Parkii (Shea Butter), Citrus Medica Limonium (Lemon) Peel Oil, Juniperus Virginiana Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Ethylhexyl Stearate, Ethylhexyl Palmitate, Diethylhexyl Adipate, Tocopheryl Acetate, Ascorbic Acid, Limonene, Menthol, Linalool, Phenoxyethanol, Chlorphenesin

Post-Shave
Water (Aqua, Eau), C12 15 Alkyl Benzoate, Squalane, Cyclopentasiloxane, Cetearyl Alcohol, Polysorbate 60, Pentylene Glycol, Dimethicone, Olea Europaea Fruit Oil (Olive), Vitis Vinifera (Grape) Seed Oil, Mangifera Indica (Mango) Seed Butter, Epilobium Angustifolium Flower (Leaf, Stem Extract), Tocotrienols, Saccharide Isomerate, Sea Water, Glycine Soja (Soybean) Seed Extract, Citrus Aurantium Dulcis (Orange) Peel Oil, Glycyrrhiza Glabra (Licorice) Root Extract, Camellia Sinensis Leaf Extract, Aloe Barbadensis Leaf Juice Powder, Mentha Piperita (Peppermint) Extract, Citrus Medica Limonium (Lemon) Peel Oil, Glycerin, Allantoin, Hydrolyzed Algin, Chlorella Vulgaris Extract, Tocopheryl Acetate, Sodium Hyaluronate, Salicylic Acid, Trehalose, Sodium PCA, Polyquaternium 51, Urea, Ceramide 2, Carbomer, Sodium Hydroxide, Limonene, Linalool, Juniperus Virginiana Oil, Rosmarinus Officialis (Rosemary) Leaf Oil, Phenoxyethanol, Benzyl Alcohol, Dehydroacetic Acid, Benzoic Acid, Benzethonium Chloride
 
From my blog post:
"Check out their site for their Naturals line and view one of the products in question, then click the ingredients link. You won't see a single mention of alcohol being used - but it's actually present in the pre-shave, post-shave and shaving cream."

Their site doesn't list half of the actual ingredients and completely leaves out the fact that the products contain alcohol.


I didn't see them claim the products are "alcohol free" either
 
Methinks you have been wronged by C&E at some point in the past as either a consumer or Employee. I am guessing that your blog was created in your zeal to slander them in retaliation. Unfortunately, you joined and posted on this site in an attempt to spread your venom not knowing that many of the people on here have a better understanding of their (C&E) ingredients (and the implication of said ingredients) than you apparently do. I welcome your posts about wetshaving, shaving creams/soaps and the like, but just because something is in someone's biased "blog" does not mean it deserves more attention than accurately researched and reported facts...many of which can be found on this site if you take the time to look.

Wow. Can't someone have an opinion around here? I gave an honest review of the products as I experienced them. I pointed out the fact that C&E doesn't bother to tell customers about all the ingredients. I even ended the post saying "May this serve as a warning to all considering the Crabtree & Evelyn Naturals line!" I'm not trying to say ALL C&E products are evil, just this line. I have every right to do so, and I don't see why I'm getting such flak for it here.

There are hundreds of reviews here and people aren't usually chastised like this for objecting to a product. I have no prior experience with C&E and even led the post by saying how much I loved the brush from them. Did you even read my post at all? You seem to have some superior knowledge which you don't mind keeping to yourself...
 
The shave cream burning has me curious. I may try some just to see if I have the same experience or if there is something else in the products that your skin doesn't get along with. My old housemate use to have terrible burning reactions to a few shaving products that didn't have any effect on me.
Hopefully a few more people that have used the Naturals for Men line will chime in with their experiences.

It doesn't say that on the actual packaging, just on the website. If you were to buy it at the store you'd never know. Besides, "low-lather" is one thing, but this doesn't lather at all. It's like using hand soap - that burns your face.

You said you received a sample pack. I wonder if the full sized packaging has more information.

I guess the fact that it's a non lathering cream doesn't phase me. If you keep sampling different creams you will find that many/most of those that tell you to apply directly to the face don't lather at all. Herban Cowboy, Alba, etc.
 
I think it's very deceptive. They use descriptors that don't apply, and then leave out important information about the product. I found the lists on a reseller's site:

Daily Face Scrub
Water (Aqua, Eau), Sodium Cocoyl Isethionate, Cocamidopropyl Betaine, Hydrogenated Jojoba Oil, Polyglyceryl 3 Caprate, Sucrose Cocoate, Castoryl Maleate, Sodium Lauroyl Sarcosinate, Glycerin, Palmitic Acid, Mentha Piperita (Peppermint) Extract, Camellia Sinensis Leaf Extract, Lavandula Angustifolia (Lavander) Oil, Eucalyptus Globulous Leaf Oil, Niacinamide, Panthenol, Allantoin, Aloe Barbadensis Leaf Juice Powder, Tocopheryl Acetate, Salicylic Acid, Polyquaternium 10, Citric Acid, Citrus Nobilis (Mandarin Orange) Peel Oil, Citrus Medica Limonum (Lemon) Peel Oil, Limonene, Linolool, Melissa Officinalis Leaf Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Phenoxyethanol, Benzyl Alcohol, Benzoic Acid, Dehydroacetic Acid, Benzethonium Chloride, Methylchloroisothiazolinone, Methylisothiazolinone

Shave Cream
Water (Aqua, Eau), Aloe Barbadensis Leaf Juice, Ceteareth 20, Glycerin, Stearic Acid, Cetearyl Alcohol, Cetyl Alcohol, Cocamidopropyl Betaine, Titanium Dioxide, Magnolia Officinalis Bark Extract, Mangifera Indica (Mango) Seed Butter, Carthamus Tinctorius (Safflower) Seed OiI, Theobroma Grandiflorum Seed Butter, Citrus Auranitium Dulcis (Orange) Peel Oil, Theobroma Cacao (Cocoa) Seed Butter, Butyrospermum Parkii (Shea Butter), Citrus Medica Limonium (Lemon) Peel Oil, Juniperus Virginiana Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Ethylhexyl Stearate, Ethylhexyl Palmitate, Diethylhexyl Adipate, Tocopheryl Acetate, Ascorbic Acid, Limonene, Menthol, Linalool, Phenoxyethanol, Chlorphenesin

Post-Shave
Water (Aqua, Eau), C12 15 Alkyl Benzoate, Squalane, Cyclopentasiloxane, Cetearyl Alcohol, Polysorbate 60, Pentylene Glycol, Dimethicone, Olea Europaea Fruit Oil (Olive), Vitis Vinifera (Grape) Seed Oil, Mangifera Indica (Mango) Seed Butter, Epilobium Angustifolium Flower (Leaf, Stem Extract), Tocotrienols, Saccharide Isomerate, Sea Water, Glycine Soja (Soybean) Seed Extract, Citrus Aurantium Dulcis (Orange) Peel Oil, Glycyrrhiza Glabra (Licorice) Root Extract, Camellia Sinensis Leaf Extract, Aloe Barbadensis Leaf Juice Powder, Mentha Piperita (Peppermint) Extract, Citrus Medica Limonium (Lemon) Peel Oil, Glycerin, Allantoin, Hydrolyzed Algin, Chlorella Vulgaris Extract, Tocopheryl Acetate, Sodium Hyaluronate, Salicylic Acid, Trehalose, Sodium PCA, Polyquaternium 51, Urea, Ceramide 2, Carbomer, Sodium Hydroxide, Limonene, Linalool, Juniperus Virginiana Oil, Rosmarinus Officialis (Rosemary) Leaf Oil, Phenoxyethanol, Benzyl Alcohol, Dehydroacetic Acid, Benzoic Acid, Benzethonium Chloride

I am still going through the list but the first one that jumps out is Cetearyl alcohol.
It is not really an "alcohol" like you may be thinking. It's not like rubbing alcohol, which would dry the skin, but it is an emulsifying wax, made by combining fatty alcohols from vegetable sources. It shouldn't give the burning you are describing. There may be another ingredient that is doing it.
I will keep looking through the list and see what I can see :001_smile
 
I don't like alcohol. I assume even you would agree that it have no place in the first two steps of shaving, or perhaps you enjoy a burning sensation when you shave - I don't. Of course this is personal preference, I'm not taking a poll here. I just wanted to state my case for those who may not enjoy being duped by false advertising.

Ok, I have a legit question for you.

What makes you think that its the alcohol that is making your face burn in the cream? Is it possible its a different ingredeint? Some TOBS creams and various other creams make my face burn and I don't believe that they contain alcohol. I just checked the ones I have handy. I've found that my skin doesn't like a certin oil or something in some shave creams and gives me a burning sensation. How have you determined that the alcohol is your problem? Is it possible its another culpret? I ask this becasue I don't believe you have a ton of wetshaving expirence based on your post count and the fact that you just bought a legit shaving brush (you made a great choice going with the C&E BBB BTW). Perhaps you have the same issue as me and react to some kind of oil or acid used in other creams as well. I ment no offense by my prevous comment and I'm sorry if you took it that way.
 
The shave cream burning has me curious. I may try some just to see if I have the same experience or if there is something else in the products that your skin doesn't get along with. My old housemate use to have terrible burning reactions to a few shaving products that didn't have any effect on me.
Hopefully a few more people that have used the Naturals for Men line will chime in with their experiences.



You said you received a sample pack. I wonder if the full sized packaging has more information.

I guess the fact that it's a non lathering cream doesn't phase me. If you keep sampling different creams you will find that many/most of those that tell you to apply directly to the face don't lather at all. Herban Cowboy, Alba, etc.

Thanks for your rational post Tony! Yeah I didn't expect a rich, thick lather but I expected something. This was just slime that dribbled off of my face.

The burning was much more than a cool feeling that you get from after-shave lotion with alcohol in it. It was a tangible burning sensation that didn't go away after rinsing repeatedly with water. Very unpleasant.

I'd love to hear from someone else who has actually -used- the product!
 
Ok, I have a legit question for you.

What makes you think that its the alcohol that is making your face burn in the cream? Is it possible its a different ingredeint? Some TOBS creams and various other creams make my face burn and I don't believe that they contain alcohol. I just checked the ones I have handy. I've found that my skin doesn't like a certin oil or something in some shave creams and gives me a burning sensation. How have you determined that the alcohol is your problem? Is it possible its another culpret? I ask this becasue I don't believe you have a ton of wetshaving expirence based on your post count and the fact that you just bought a legit shaving brush (you made a great choice going with the C&E BBB BTW). Perhaps you have the same issue as me and react to some kind of oil or acid used in other creams as well. I ment no offense by my prevous comment and I'm sorry if you took it that way.

You're quite correct in that I can't be 100% sure it's the alcohol. As you can see from the ingredient list - there are a tons of other possibilities. However, I know from experience that alcohol burns my face more often than not. I wish I had thought to read the ingredient list before using the product, but I read the marketing which indicated it was "mild" and for use on "sensitive skin". It's true that I'm still learning, but I think it's important to share these things with the community. I know I would have appreciated knowing this if I were considering purchasing the products.
 
Thanks for your rational post Tony! Yeah I didn't expect a rich, thick lather but I expected something. This was just slime that dribbled off of my face.

The burning was much more than a cool feeling that you get from after-shave lotion with alcohol in it. It was a tangible burning sensation that didn't go away after rinsing repeatedly with water. Very unpleasant.

I'd love to hear from someone else who has actually -used- the product!

That leads me to believe that your skin is reacting to something else.
As you said it's not like your aftershave lotion which would have WAY more alcohol in it than any of this other stuff could. Pair this with the fact that the alcohol used in the shaving cream isn't the burn your face kind of alcohol and I'm positive something else is going on.
The burning you describe reminds me of when my friend tried to use things with eucalyptus. His face turned beet red and he couldn't wash the burning away.
 
I apologize but I did not read all of your blog. Have you contacted C&E regarding your dissapointment to their products?

I'm thinking about it. I didn't pay for the sample pack, so I guess the approach would be from a "concern" standpoint, and not an "angry customer".
 
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