This is already well known on this site, but this is a first class operation.
I purchased a Rooney Emillion from them a while ago and the brush continued to shed with regular use. I waited a while to see if it stopped and when the it continued, I shot them an email. They replied asking me to try for another week after giving the brush another thorough washing and combing. When this didn't solve the problem, a replacement was sent along with a return label for the old brush to be sent back to them. To top it off, Erin even sent a wonderful pack of samples for an exchange!
They were prompt, courteous and very concerned that I was satisfied.
It is wonderful to know there are still businesses like this out there. I plan on doing what I can to ensure they stay in business with my shaving dollars.
If you shoot at mimes, should you use a silencer?
A bartender is just a pharmacist
with a limited inventory