I'm still a newbie and was unknowingly using a Merkur HD for a couple of weeks. I ordered the Merkur Classic on Amazon and instead I got the HD.
Since people rave about the HD as a must-have for beginners, I ordered an HD at Classic Shaving. Upon opening the box (just a box, no plastic or shrink wrap sealing), I realized I now have duplicate razors.
Since it's unused, I've contacted Classic Shaving to inquire about returning it. I've sent two email messages already (the first time, I didn't read their return policy so for the second email, I included the order number, date of order, etc.).
No replies so far. Are they just awfully busy at Classic Shaving (like it's a really small shop) or is this common? Or should I call? (Or should I just send the extra razor and add some supplies as a gift to my brother-in-law?)