Just thought i,d post this after receiving excellent service from The English Shaving company / Edwin Jagger.
I noticed a slight dis-colouration on the head of my favourite razor, the Chatsworth lined DE, maybe it was me being too fussy! but i did,nt want anything to happen to the plating in the future.
So a quick e-mail was sent to Suzanne Kilcommons at Edwin Jagger explaining my concern and offered to pay for the part.
But to my surprise a brand new head assembly was sent to me with their compliments!
If only other companies you have to deal with had the same levels of service.
Has anyone else experianced similar levels of service from a shaving company?
I noticed a slight dis-colouration on the head of my favourite razor, the Chatsworth lined DE, maybe it was me being too fussy! but i did,nt want anything to happen to the plating in the future.
So a quick e-mail was sent to Suzanne Kilcommons at Edwin Jagger explaining my concern and offered to pay for the part.
But to my surprise a brand new head assembly was sent to me with their compliments!
If only other companies you have to deal with had the same levels of service.
Has anyone else experianced similar levels of service from a shaving company?