I wanted to let my fellow members of an unpleasant experience I had with a seller on Etsy.
I purchased a vintage Bostonian from The Vintage Gent Studio on Etsy back in July of this year. It was delivered on July 28. I then noticed that he sent me a Tuckaway, not the Bostonian I had purchased. At first I didn't notice it was a different razor but I did notice a crack in handle. The 3 pictures he had posted did not show a crack and his description of the Bostonian did not mention a crack. His description of the Tuckaway did mention a crack so I assumed the Bostonian did not have one. So, I realized that I received the wrong razor and mentioned to the seller that the razor has a crack in it and then told him it was the wrong one. He then proceeds to tell me the Bostonian also has a crack. Not what I thought I had purchased. So I told him I was not interested in receiving the Bostonian since I felt I paid more than I should have for a cracked handle. He said to send it back and he would refund me the purchase price. I asked him about the return shipping and he said he would refund that as well. This occurred on 8/1.
I opened a case on Etsy on 8/1 because I was getting snippy responses from him. That only got him upset. I returned the Tuckaway which he received on 8/6 with me paying the return shipping. Etsy for some reason closed the case and then realizing I had not received reimbursement of the return shipping, reopened it again on 8/14. I posted the picture of the receipt for the return on 8/17. Etsy then tells the seller to refund me the return shipping on 8/24. Again on 8/31 and again on 9/21. I finally received the money order on 10/4.
Along the way he tells me "Ok seriously, life happens." When I asked him about the return shipping reimbursement he says "You need to calm done champ!"
The guy tried to find every way to get out from reimbursing the return shipping. So, on 8/29 he says he'll refund me the money and asks for my address to send me a check or money order. Then on 8/31 he complains to Etsy that the "system" won't let him refund me the money the way the original purchase price was paid. What happened to just sending me a money order? At another point he says to me "I'm not the one hard pressed for 3.20 sport." He also told me I am "ignorant" and I "obviously have no life."
The bottom line is all he had to do was reimburse me for the return shipping. That was it. Instead I had to have Etsy open and reopen a case against him and I waited two months for him to reluctantly refund me. And I got attitude to boot.
I am posting this simply to let anyone know that if they are thinking of buying something from The Vintage Gent Studio, it is possible you will be treated to a similar experience. It is also possible you won't but other B&B members have suggested I let my fellow members know about this ridiculous situation. And in the end this had nothing to do with a lousy $3.59. It had everything to do with what is right given the facts and circumstances. What I have posted are facts. The seller would probably dispute this entire story. Amazing.
Interestingly enough, I bought another razor from another shop on ebay. The guy sent me the wrong razor. I sent him an email. He said "yes, that is the wrong razor. I'll send you the correct razor and when you get it, send me back the wrong razor." He included an envelope with $7 cash for the return shipping. I never had to even ask for the return shipping.
Should you wish to do business with The Vintage Gent Studio or scottybing74, just be careful.
I purchased a vintage Bostonian from The Vintage Gent Studio on Etsy back in July of this year. It was delivered on July 28. I then noticed that he sent me a Tuckaway, not the Bostonian I had purchased. At first I didn't notice it was a different razor but I did notice a crack in handle. The 3 pictures he had posted did not show a crack and his description of the Bostonian did not mention a crack. His description of the Tuckaway did mention a crack so I assumed the Bostonian did not have one. So, I realized that I received the wrong razor and mentioned to the seller that the razor has a crack in it and then told him it was the wrong one. He then proceeds to tell me the Bostonian also has a crack. Not what I thought I had purchased. So I told him I was not interested in receiving the Bostonian since I felt I paid more than I should have for a cracked handle. He said to send it back and he would refund me the purchase price. I asked him about the return shipping and he said he would refund that as well. This occurred on 8/1.
I opened a case on Etsy on 8/1 because I was getting snippy responses from him. That only got him upset. I returned the Tuckaway which he received on 8/6 with me paying the return shipping. Etsy for some reason closed the case and then realizing I had not received reimbursement of the return shipping, reopened it again on 8/14. I posted the picture of the receipt for the return on 8/17. Etsy then tells the seller to refund me the return shipping on 8/24. Again on 8/31 and again on 9/21. I finally received the money order on 10/4.
Along the way he tells me "Ok seriously, life happens." When I asked him about the return shipping reimbursement he says "You need to calm done champ!"
The guy tried to find every way to get out from reimbursing the return shipping. So, on 8/29 he says he'll refund me the money and asks for my address to send me a check or money order. Then on 8/31 he complains to Etsy that the "system" won't let him refund me the money the way the original purchase price was paid. What happened to just sending me a money order? At another point he says to me "I'm not the one hard pressed for 3.20 sport." He also told me I am "ignorant" and I "obviously have no life."
The bottom line is all he had to do was reimburse me for the return shipping. That was it. Instead I had to have Etsy open and reopen a case against him and I waited two months for him to reluctantly refund me. And I got attitude to boot.
I am posting this simply to let anyone know that if they are thinking of buying something from The Vintage Gent Studio, it is possible you will be treated to a similar experience. It is also possible you won't but other B&B members have suggested I let my fellow members know about this ridiculous situation. And in the end this had nothing to do with a lousy $3.59. It had everything to do with what is right given the facts and circumstances. What I have posted are facts. The seller would probably dispute this entire story. Amazing.
Interestingly enough, I bought another razor from another shop on ebay. The guy sent me the wrong razor. I sent him an email. He said "yes, that is the wrong razor. I'll send you the correct razor and when you get it, send me back the wrong razor." He included an envelope with $7 cash for the return shipping. I never had to even ask for the return shipping.
Should you wish to do business with The Vintage Gent Studio or scottybing74, just be careful.
Last edited by a moderator:
