Customer: 'Ello, I wish to register a complaint. (The owner does not respond.) C: 'Ello, Miss? Owner: What do you mean "miss"? C: I'm sorry, I have a cold. I wish to make a complaint! O: We're closin' for lunch. C: Never mind that, my lad. I wish to complain about this parrot what I purchased not half an hour ago from this very boutique. O: Oh yes, the, uh, the Norwegian Blue...What's,uh...What's wrong with it? C: I'll tell you what's wrong with it, my lad. 'E's dead, that's what's wrong with it! O: No, no, 'e's uh,...he's resting.