Man, that's terrible about the BBX. Mine was shipped with the base in the same box as the razor! Luckily there were no scratches, but I did question the shipping.
If the stud on the top cap isn't perpendicular, is there a way that you can screw in just the handle, and fix the top cap in a padded vise so you can bend it straight?
The stainless on my BBX was polished and looked very nice. finish wise, I'd put it up against my Mongoose. The issue with mine was that the blade wasn't exactly perpendicular to the top cap. Since I shave according to the edge of the blade and not the cap, it was a non issue for me especially when the BBX is all stainless.
Best of luck to you in getting things resolved.
If the stud on the top cap isn't perpendicular, is there a way that you can screw in just the handle, and fix the top cap in a padded vise so you can bend it straight?
The stainless on my BBX was polished and looked very nice. finish wise, I'd put it up against my Mongoose. The issue with mine was that the blade wasn't exactly perpendicular to the top cap. Since I shave according to the edge of the blade and not the cap, it was a non issue for me especially when the BBX is all stainless.
Best of luck to you in getting things resolved.