Problem with RayBan aviators

Hi

I purchased RB3025 088 3F 58 aviators from an online store. The left leg, stick or whatever you might wanna call it is not closing like the right one and is very tight when we open or close it. Is this some defect? The online store is saying that it is normal. Please have a look at these photos-

http://oi62.tinypic.com/vf83sj.jpg

http://oi57.tinypic.com/16itcuo.jpg

http://oi58.tinypic.com/6pw1e8.jpg

http://oi58.tinypic.com/2iia5v9.jpg

http://oi59.tinypic.com/1562s1j.jpg

Should I ask for the exchange or refund from the online store?


Regards

If you can, get an exchange. You can take them to an optical store, have them look at it. They might be able to help.

Likely the screw is a little too tight on that arm, if you have a small flat head screw driver try loosening it just a tiny bit. They are peened over, so it will take a bit of force and so long as you don't remove it all the way they won't fall out afterwards. A pair of mine was like this when I first got them too.

It won't take long for it to loosen on its own. Is this your first pair of sunglasses?

SteveE1959 said:

If you can, get an exchange. You can take them to an optical store, have them look at it. They might be able to help.

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Thanks for replying. Unfortunately no RB store in my town and if I take to an optical store they will charge so came for help here.

Chris Murphy said:

Likely the screw is a little too tight on that arm, if you have a small flat head screw driver try loosening it just a tiny bit. They are peened over, so it will take a bit of force and so long as you don't remove it all the way they won't fall out afterwards. A pair of mine was like this when I first got them too.

Click to expand...

Thanks for replying. Well I thought the same too, but I am scared as I may damage it and then I won't be able to exchange it or get the refund.

Cuttingboard said:

It won't take long for it to loosen on its own. Is this your first pair of sunglasses?

Click to expand...

Thanks for replying. Yes this is my first pair of sunglasses. It has loosened just a little. But still cant close it like this

http://oi60.tinypic.com/23vf7zl.jpg

Will it become loose enough to close like the above photo in time? Or should I go for the refund or exchange?

Just be careful, use an appropriately sized screw driver, and remember 'righty tighty -- lefty loosey' and there is no way you can damage them. I'm surprised an optical store would charge you for such a little adjustment!

I seriously doubt an optical store would charge you for that adjustment. I would drop by a Sunglass hut or similar store and ask them.

Bloozepicker said:

I seriously doubt an optical store would charge you for that adjustment. I would drop by a Sunglass hut or similar store and ask them.

Click to expand...

They should be more than willing to do it since both companies have the same parent company, Luxotica. Just tell them you bought them at another Sunglass Hut.

Chris Murphy said:

Just be careful, use an appropriately sized screw driver, and remember 'righty tighty -- lefty loosey' and there is no way you can damage them. I'm surprised an optical store would charge you for such a little adjustment!

Click to expand...

Bloozepicker said:

I seriously doubt an optical store would charge you for that adjustment. I would drop by a Sunglass hut or similar store and ask them.

Click to expand...

Stubblefield said:

They should be more than willing to do it since both companies have the same parent company, Luxotica. Just tell them you bought them at another Sunglass Hut.

Click to expand...

Thanks for replying. Well unfortunately they are charging. Today after all these days I got a reply from RB office in my country. They said to apply a mustard oil on the screw and so that it loosens up. Is that the right advice? And will it fade the colour?

i had a somewhat similar problem with my RB caravans, sunglass hut is helpful.