Here is a excerpt from a email I got from Bernd....
I have FULL confidence in this mans products and service - and he has proven to put out an INCREDIBLE product at an incredible price - AND take care of his clients.Please let me say that I had no
problems with my wood brushes before. Otherwise I would not had agreed
to make the SMF bush out of wood. I know that the public character of a
forum can help very much but also can be very bad for a business if the
discussion is negative. I was in no doubt that everything will went well
and I am a bit appalled that some problems appeared. I want to assure
you that I will do all to solve problems. No one should think I have
made just a fast money and delivered a poor products. I love my work and
I want do it in the best way. Making fine products is my first goal.
If you plan an new project in the forum, I am here and ready to work.
Guess what.... I am going to begin the planning of the next forum brush - starting this Wednesday. It will be a stainless steel (possibly titanium - will have to be discussed a bit) travel brush. I will also be researching some custom British Military Style Dopp bags (I purchased one on ebay to get some hands on experience with - and figure out the basics) that will fit perfectly with the custom brush - and have the custom labeling - etc. Not much is said about travel kits, brushes etc - however few things are more regal that being able to take your passion with you on the fly... not to mention, the travel equipment is just plain gorgeous.
As always - I'd love to hear your suggestions, ideas etc. Just to make things run a bit smoother though - I am going to take a bit more control on this one - and have us take our time and do every facet of this sucker PERFECT - perfect size, shape, design, etc etc.