(Also posted on SMF.com)
I hate to bring up this subject again, but now I've found that the top edge of the wood handle on the SMF brush is starting to wear off in a few places. Basically, it looks like small pits have developed in the wood coating.
Perhaps this may come from soaking the brush in very hot water? Needless to say, I find this quite upsetting because I otherwise love the brush, which happens to be my first and only premium badger. Frankly, I don't think I should have to go through the trouble and expense of mailing it back to Germany, not to mention that I will then be without any brush for weeks. And who's to say that this won't happen again?
I would hope and expect that Bernd would do the right thing (like many other manufacturers do) by sending me out a replacement and then allow me to send mine back. I guess I'll have to email him and see.
I hope I don't come off as an ingrate or whiner - I just don't think this kind of defect is acceptable for a supposedly fine hand-made product of this caliber. I know a few others had the same problem, and I wouldn't be surprised if many other brushes start to show the same wear sooner or later.