In the past I have ordered a few times directly from Montale, never had a problem. Now, this April I send an order and the response came after quite a while that they are moving shop and the order would be filled in June - kind of an automated reply I guess. In the middle of June, I had not heard from them and sent again an e-mail, receiving the same response. Last week I again sent an email and did receive the same reply:
Montale shop is closed for the moment.
We are happy to tell you that a new shop will open at the end of June. We will give you the adress on our website in few days ! :)
For any question about an order, you will have to wait the end of June also.
Odd, it is now the end of July.....anyone has any info what is going on there??