The black paint on my pen has started to flake off.
I called Monteverde (a human answered on the first ring) and they routed me to repairs. Without making me produce a receipt they took my name and address and said they would put a new pen in the mail by the end of business today. Included with the new pen is a postage paid envelope to return the defective pen.
On that note, other than the paint, I really love this pen. Also, given the customer service, Monteverde did not loose my business. My next pen will be a Monteverde too.
These are really nice pens. I have the Invincia Stylus Stealth model with their 1.1mm stub which I've filled with Visconti Black ink. In the words of Nigel Tufnel, "It's like, how much more black could this be? and the answer is none. None more black." I've been really impressed with this pen's performance and am digging the stylus tip. One thing I've noticed is that the tip is a bit less conductive (?) than a finger, meaning it takes a bit more pressure to get the same responsiveness from the screen. Other than that, I've no complaints.
If you light yourself on fire, the world will pay to watch you burn...
Thanks man.. life stuff has pushed back self spending so I want to make sure it's worth effort lol those Napa pens I see now are kinda getting my attention I may leave this for bday Christmas gifts now but we will see
My new pen came in the mail today. They told me to keep the old pen rather than send it back. Now I have two loaded with different inks.
I like Monteverde.
meeting a match ...
Be there or be square. Only I can do both!
I've got a cat named Beefeater and a dog named Beefeater, and two goldfish called Beefeater and Beefeater. There's Beefeater my hamster and Beefeater my horse, and my piglet, known as Beefeater of course.
Veteran of the Great Irisch Moos Campaign of 2008-09
Wow that match is pretty nice . Bet the brown leaf guys would like a match like that... wonder if they are in heaven lol
Glad to hear Allen nothing better than a problem being resolved in a nice way
I'm trying to find an excuse as to why I NEED a fountain pen. One that will work on the LOTH. So far I've come up blank. Maybe I'll ask for one for Christmas... she'll just be happy she's not having to buy me coffee stuff... http://www.elfster.com/profile/view/1533385/
Jessy - BOTOC; TOFLAC-U; SSB; Chosen (Daily); Sort-a-kind-a Vampire Shaver