Bait and switch - Buyer beware

[Ron991]

Oh oh.......this is going to be an interesting thread.........they have a very colorful reputation on this site. Try to make it right and when you do runaway from there as far as you can.

+1.... Demand you're hard earned money back, no ifs ands or buts about it. Period! Be nice at first attempt. If nice doesn't work expose them. Complete the circle, and save other's from encountering the same fate.

[alex2363]

There have been countless stories about the emporium..... They ate a banned Vendor on here for a reason. We have several great restorer of razors on this forum a members.... Above the tie, restored razors, and west coast razors are all examples of members that love this hobbie and do excellent work.

I'm always mad as hell when this happens as it helps to tarnish the reputation of the guys who are doing great things and keeping vintage razor alive for the next generation.

I hope things work out.....It took Huck months and at the end, he had to do finally buffing himself to get a razor that was acceptable. Good luck brother.....and in the future....use the search button here, ask questions, PM active members.....we are all here to help!!!!!!

I agree with the BOTOC King Ken....theres Dave ( B&B Hobbyist closecut61, Dave B&B vendor Onotoman, Stan B&B Vendor and Abovethetie.com owner, Dale at Reliable replaters, Mike B&B member Buddydog (no rhodium plate)

[Ray Settanta]

Thank You krona Kruiser, somehow I missed that thread. being a newbie isn't easy and I have a lot to learn. decided to just go the PP route and try to get a refund and send it back to them. Then wash my hands of them forever. I don't believe they will make it right from what I have read.

This is a good place to start:

http://www.resellerratings.com/

[htownmmm]

This is a good place to start:

http://www.resellerratings.com/

Excellent reading!


marty

[dieselfuel79]

[Krona Kruiser]

I agree with the BOTOC King Ken....theres Dave ( B&B Hobbyist closecut61, Dave B&B vendor Onotoman, Stan B&B Vendor and Abovethetie.com owner, Dale at Reliable replaters, Mike B&B member Buddydog (no rhodium plate)

+1. All great platers.

[dfigz]

Can a Bad replate job be redone?

[Yuritau]

Can a Bad replate job be redone?

I would think so. They'd just do the same process over again: remove old plating, re-plate.

[AABCDS]

How is this business still operating?

[LiveOak]

There used to be a vid on their YouTube channel that showed their work area. They have removed it. Basically, it was a dingy basement with junk everywhere, and a young teenage cousin/brother/whatever working on the razors. The work order slips were just stacked on a workbench with no rhyme or reason, very unorganized.

[onotoman]

Yes indeed, I've done quite a few!

I'll even admit that I've redone the odd one of my own - entirely free of charge of course. For every 100 or so replates, the odd one doesn't go according to plan - chemicals are like anything else, not a perfect science and I'm far from prefect myself :-).

No matter how well prepared, the plating just doesn't take to the metal for some reason - usually a chemical imbalance in the plating tank. It's a simple matter of removing and doing again though.

The problem arises when the plater responds with something like 'not my problem pal, or worse, doesn't respond at all'

Machine buffing off of old plating etc also removes metal, detailing, imprints etc and should be avoided. A final polish of silo doors or head before plating is fine, but not removal of old plating.

Can a Bad replate job be redone?

[JRD]

Thanks for the replies, trying now to get a refund through PayPal. Hasn't happened yet but was told they reversed the charge on the 15th. May have to take it up a notch. Also some good info to keep in mind. Will let you know what the end results were. Once again Thank You.

[luvmysuper]

I remember reading your thread here a few weeks back, and I just noticed that Razor Emporium made a video recently about exactly what they do in their revamp process.

http://www.youtube.com/watch?v=CCnXu...eature=g-all-u

I figured it would be interesting for you to watch given your situation. Hope things go better for you in the future!

I know you guys like quality products, so I thought I'd add a video here of how well Toyota Builds their Tacoma Pick ups.

http://www.youtube.com/watch?v=gCe-1LYj_4o

[sgtd]

That stinks. Go after them and make them make it right.

[luvmysuper]

Gents - DublDuck is no longer with us.
Look at which threads he has primarily posted in, and understand that he was posting from Tempe, Arizona, and you can probably figure out why.

[Intrigued]

Gents - DublDuck is no longer with us.
Look at which threads he has primarily posted in, and understand that he was posting from Tempe, Arizona, and you can probably figure out why.

Well... if it looks like a duck and quacks like a duck....

[JRD]

Just an update as to what happened in the end. Finally got a full refund from PayPal minus the return postage of the razor returned. So I am out $6.50, but better that and learn a lesson then to be out a larger sum. And what's really sad is that it didn't have to be this way. I don't know if they are really dishonest, stupid or lazy...but it's a shame because they have such potential but have ruined their reputation through actions like this with their customers. Thank you everyone for your help and advice.

[AABCDS]

Just an update as to what happened in the end. Finally got a full refund from PayPal minus the return postage of the razor returned. So I am out $6.50, but better that and learn a lesson then to be out a larger sum. And what's really sad is that it didn't have to be this way. I don't know if they are really dishonest, stupid or lazy...but it's a shame because they have such potential but have ruined their reputation through actions like this with their customers. Thank you everyone for your help and advice.

Glad it worked out for you. I've been out $37 for return shipping before from a bad purchase on eBay.

...
I went to a website that is often seen here on the forums.
...

They've been banned for a while and I don't recall their website being mentioned all that often except in threads such as this one complaining about their service.

[luvmysuper]

Well... if it looks like a duck and quacks like a duck....

If someone invested half the time into doing a decent job for their customers as they did trying to sneak back in here and shill, these threads would probably decrease in numbers.

[ouch]

Gents - DublDuck is no longer with us.
Look at which threads he has primarily posted in, and understand that he was posting from Tempe, Arizona, and you can probably figure out why.

And now no one has to read his drivel any more.