Started with Verizon. Great service, so- so plan, customer service was ok at best. Could care less about long-term customer satisfaction.
Then went to sprint. Spotty service, best plans, again- no attempt to keep customer no longer under contract (can you tell this bugs me).
Currently with AT&T. Spotty at best service, calling plans pricey, haven't tried to see if they offer any reason for me to stay (contract just ended). As a side note- every phone I have ever used has failed to last the 2 years while under contract. Argh
If AT&T doesn't want o provide an incentive (for me- just another free phone, preferably w/out signing long-term contract), I will go back to sprint.
Three words to use in your negotiations with sprint: Retention department please
For every thousand hacking at the leaves of evil, there is one striking at the root