First thing, make sure you're adjusting the dial with the TTO doors open. Assuming you're doing that and it still won't go past 5, it's possible that the adjustment dial has been "overclocked" so to speak. The little red spring that makes the adjuster click can be pressed in, and the dial moved independently. It's possible that that was done at some time and the adjustment range has shifted such that you can't go past 5. In other words, what is "5" on that razor, is actually what should be "9". The easiest way to tell if this is the case is to look at the little adjustment bars that come up through the base plate. When the dial is turned up, they should protrude through the baseplate pretty far. When at the lowest setting, they should be about flat with the base plate (not protruding at all). If when you have it on the lowest setting the adjustment bars are protruding from the baseplate, it's probably over clocked. Let me know if that's the case, as we can go from there to fix it (not hard).
That said, it still may well just be soap down in the adjuster itself. Definitely try some scrubbing bubbles, and squirt some down into the handle from the top with the TTO doors open. Let it sit, then try again.
Last edited by jamesspo; 04-14-2012 at 09:24 PM.
James - 2011 R41 w/Weber Handle, Feather, Arko (face lather), TGN Super Silvertip brush, Gillette Sun-Up AS
BOTOC - LOSER - ARKO - TOFLAC-U - GNU - B.E.A.S.T