MdC Shipping Question

[seizure]

So I ordered some MdC last week, and haven't received the torrent of e-mails like I've seen some people discuss.

My "Status Invoice" simply has a "-" underneath it.

Can anyone with some MdC ordering experience shed some light on their shipping process for me? I fear my order may have gotten lost, despite the charge going through on my credit card.

Or am I just being an impatient putz?

[brucered]

So I ordered some MdC last week, and haven't received the torrent of e-mails like I've seen some people discuss.

My "Status Invoice" simply has a "-" underneath it.

Can anyone with some MdC ordering experience shed some light on their shipping process for me? I fear my order may have gotten lost, despite the charge going through on my credit card.

Or am I just being an impatient putz?

yes

but if you are worried, contact them to confirm...i wouldn't be too worried yet.

from what i remember, mine showed frozen on a status for a while, then the next time i checked, it had landed in my country (canada) and the next day i was opening the parcel.

[seizure]

yes

but if you are worried, contact them to confirm...i wouldn't be too worried yet.

from what i remember, mine showed frozen on a status for a while, then the next time i checked, it had landed in my country (canada) and the next day i was opening the parcel.

Hah, thanks for the quick response. And I figured as much on the impatience...

This is how I feel constantly checking their website:

[Dave258]

When did you order? I ordered mine Thursday night and it was at my door today. That is France to NY in 3 business days I guess. Where are you located?

[seizure]

March 20th (last Tuesday). And I live in Portland, OR.

Did they ever update your order status in those 3 days? I figure it's on the way and the website just hasn't updated anything.

[Dave258]

March 20th (last Tuesday). And I live in Portland, OR.

Did they ever update your order status in those 3 days? I figure it's on the way and the website just hasn't updated anything.

I checked it once and it basically said nothing execpt shipped. If you ordered on Tuesday considering you are on the west coast I would assume tomorrow or Thursday.

[Foyle]

Wow! Three days from France to New York is really fast! I placed an order from Italian Barber in Canada on Thursday but my order hasn't arrived yet. That's actually not a big surprise. I really didn't expect it to get here quite that quickly but three business days from overseas is... well... fast!

[seizure]

I checked it once and it basically said nothing execpt shipped. If you ordered on Tuesday considering you are on the west coast I would assume tomorrow or Thursday.

Hmm. Mine doesn't even say shipped. Oh well, I'll give it a few more days and then attempt to contact them.

Thanks for the input!

[brucered]

if you have cheap long distance, give them a call. not sure anyone speaks english:

+33 2.41.51.75.87

i know they reply in english to emails, as i've asked a few questions and got quick replies:

[email protected]

[Dave258]

Hmm. Mine doesn't even say shipped. Oh well, I'll give it a few more days and then attempt to contact them.

Thanks for the input!

It didn't say shipped. It said something like postal something or other. I just assumed it said shipped...
This is my first time getting it and it smells great! I keep opening the jar just to smell it. I know it is expensive, but it looks like a ton of soap!
They also sent me two bars of soap as samples. I need to figure out what they are because they also smell fantastic!

[GreekGuy]

I get packages from abroad all the time. Let me tell you, 1 week is nothing. If it was 3 weeks, I could see being worried. But 5 business days for an international package? Hardly enough time to get concerned

[Doc226]

Up to 8 days and not here.

[brucered]

mine was 8-9 day to my door in Canada, but depending on w/ends, holidays etc and how busy they are, i wouldn't get worried until the 2wk mark and even then, i wouldn't be too concerned.

[Rengrave]

I put in an order about two and a half days ago. As soon as I put in the order, it said "processing" on the website under my orders in my account. About 10 hours later, I received two emails in rapid succession, the first said "payment accepted" and the second said order confirmation. I just received another email 39 minutes ago stating "Preparation in progress - we are processing your order" and the website was updated at the same time to say "Preparation in progress" as well.

I'm sorry to say, I never saw anything like " - " you might want to shoot them an email to make sure everything is all right.

[seizure]

I put in an order about two and a half days ago. As soon as I put in the order, it said "processing" on the website under my orders in my account. About 10 hours later, I received two emails in rapid succession, the first said "payment accepted" and the second said order confirmation. I just received another email 39 minutes ago stating "Preparation in progress - we are processing your order" and the website was updated at the same time to say "Preparation in progress" as well.

I'm sorry to say, I never saw anything like " - " you might want to shoot them an email to make sure everything is all right.

Well harumph. That's the response I was fearing.

I sent them a quick e-mail asking about my order.

Thanks for the info.

[brothers]

Once I subscribed to a service, paid, and started waiting. Never heard a word (so i thought) and I was all hot and angry. Stupidly, in my case, I had happily been emptying my junk mail folder without using what's left of my brain to check to see what I was blindly deleting. That's where all of their timely and informative communication had gone. My fault. Just a warning, it does happen!

[Dave258]

I put in an order about two and a half days ago. As soon as I put in the order, it said "processing" on the website under my orders in my account. About 10 hours later, I received two emails in rapid succession, the first said "payment accepted" and the second said order confirmation. I just received another email 39 minutes ago stating "Preparation in progress - we are processing your order" and the website was updated at the same time to say "Preparation in progress" as well.

I'm sorry to say, I never saw anything like " - " you might want to shoot them an email to make sure everything is all right.

I did receive all the emails but the one time I tried to track it it didn't say anything except postal something. I figured that meant shipped.

[Rengrave]

I put in an order about two and a half days ago. As soon as I put in the order, it said "processing" on the website under my orders in my account. About 10 hours later, I received two emails in rapid succession, the first said "payment accepted" and the second said order confirmation. I just received another email 39 minutes ago stating "Preparation in progress - we are processing your order" and the website was updated at the same time to say "Preparation in progress" as well.

I'm sorry to say, I never saw anything like " - " you might want to shoot them an email to make sure everything is all right.

Just to give some more updates, about 4 hours after "Preparation in progress" I received another 3 emails all within 2 minutes of each other, pretty much stating that it was shipped and following it up with a tracking number. My account information also says the order has shipped, on their website.

[Dave258]

Have you heard anything yet?

[Doc226]

9 days and I received it, great soap, great lather, so-so smell