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Thread: Hair Loss

  1. #1
    Join Date
    Feb 2006
    Location
    Madison, Wi
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    9

    Default Hair Loss

    Not something rogain will fix. I have had a Shavemac 220 for a few months now, just in the last few weeks it's been starting to lose 2-5 hairs everytime I shave. This something I should seek an exchange for or is it somewhat normal? The brush being a shavemac, it could probably lose 2-5 hairs for everyday for 3 years before the performance was affected (lotta hair in it), but it's pretty annoying picking a strand of badger off your mug before you can shave.

  2. #2
    Join Date
    Sep 2005
    Location
    California
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    Default

    I'd e-mail Shavemac and talk to Bernd.

  3. #3
    Join Date
    Aug 2005
    Location
    New York
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    Default

    Ditto. The vendor should always be you first point of contact. Bernd is very customer-service oriented.
    -Scotto


    Support B&B!

  4. #4
    Join Date
    Aug 2005
    Location
    South Central Oregon
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  5. Default

    I ecco what the rest of the fellas have said. Bernd is a gentleman of uncommon distinction - he'll take care of ya.
    - Joel
    joel (at) badgerandblade.com

  6. #6
    Join Date
    Feb 2006
    Location
    Madison, Wi
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    Thread Starter

  7. Default

    Quote Originally Posted by zaphf
    Hmm. I was just going to ask if his email was something other than that. Been a week with no response :(

    He might be on vacation... no worries. I emailed him a few days ago (on his personal email address) and haven't heard back - so I am sure once he is back, you'll get an imediate response!
    - Joel
    joel (at) badgerandblade.com

  8. #8
    Join Date
    Apr 2006
    Location
    Brussels
    Posts
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    Default

    I've got the same problem with my simpson. I sent a mail yesterday to the manufacturer. A litte bit disappointing for a brush of that price. But maybe, I don't use it correctly
    [FONT=Tahoma]Best regards,

    jean-pierre
    [/FONT]

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