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  1. #1

    Default HUGE thanks Shave Secret, WOW

    I was having trouble ordering on their website from the UK and emailed them asking for assistance as it wouldn't recognise my address.

    They asked for my address and today I received 4 oils in the post. How nice is that. I am assuming free of charge as I haven't already paid for them. They apologised for me having trouble ordering and stated that customer satisfaction was more inportant than anything else. That is so kind.

    Having tried the oil tonight I have to say it wipes the floor with the AOS oil. It is thinner for starters and is a great pre shave oil and something I will not be ordering on a regular basis as part of my buying in from the US orders.

    Just wanted to tell you guys what a super company to do such a thing.

    Simon

    Oh and I got the EJ89 in the post today too. Taking that baby for a test run next week.

  2. #2

    Default

    Quote Originally Posted by simonfoy View Post
    I was having trouble ordering on their website from the UK and emailed them asking for assistance as it wouldn't recognise my address.

    They asked for my address and today I received 4 oils in the post. How nice is that. I am assuming free of charge as I haven't already paid for them. They apologised for me having trouble ordering and stated that customer satisfaction was more inportant than anything else. That is so kind.

    Having tried the oil tonight I have to say it wipes the floor with the AOS oil. It is thinner for starters and is a great pre shave oil and something I will not be ordering on a regular basis as part of my buying in from the US orders.

    Just wanted to tell you guys what a super company to do such a thing.

    Simon

    Oh and I got the EJ89 in the post today too. Taking that baby for a test run next week.
    After using the AoS oil, I changed to Shave Secret . Wonderful, and cheap.
    This is one of those days that the pages of history teach us are best spent lying in bed.

  3. #3
    Join Date
    Feb 2011
    Location
    Mississauga/Ontario/Canada
    Posts
    15

    Default

    Quote Originally Posted by Zarba View Post
    After using the AoS oil, I changed to Shave Secret . Wonderful, and cheap.
    Agreed. Quality is so amazing for the price of this product.

  4. #4

    Default

    It's nice to hear about exceptional customer service.
    Thanks for sharing your experience.

  5. #5
    Join Date
    Oct 2009
    Location
    North Carolina - Sabtieh-Beirut, Lebanon
    Posts
    2,856

    Default

    I hope you enjoy that EJ89 as much as I do! Have had mine for 6 months now, and I still couldnt be happier with it. It loves the sharp blades too, soo smooth with them!

  6. #6
    Join Date
    Jun 2008
    Location
    SF Bay Area/Davis (depending on which day it is)
    Posts
    1,198

    Default

    That's really something. So many companies forget about customer service. I don't really use oil, but shave secret is now on my list if I change my mind.

    Thanks for sharing.
    “A shave, please, but don't cut my throat. I may want to do it later myself.”
    - Casey Stengel

  7. #7
    Join Date
    Dec 2010
    Location
    San Antonio, TX
    Posts
    223

    Default

    I love Shave Secret. I have tried other shave oils that were 5 times the cost. Shave Secret was still the best for me.

  8. #8

    Default

    Do you use this alone or with lather on top of???

  9. #9
    Join Date
    Jan 2011
    Location
    Des Moines, IA
    Posts
    813

    Default

    Quote Originally Posted by ESTEBE VERDE View Post
    Do you use this alone or with lather on top of???
    I apply it, then lather on top of it. Great smell, too!
    Do not meddle in the affairs of Mods, for you are crunchy and taste good with ketchup.

  10. #10

    Default

    I'd never use it in conjunction with regular lather, but it certainly is great stuff for the price to use on its own.
    Eau de Porcelain Shave Bowl

 

 

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