Very satisfied customer
I ordered my starter kit from Royal Shave. Lori called me before the order shipped to tell me that the cream I had ordered was out of stock. She offered to put it on back order, let me choose my own substitute or allow her to pick a substitute for me. I let her pick it. We talked for a few minutes and she asked about my preferences. My package arrived very quickly and I had a tub of T&H Grafton. It's exactly something I would have picked for myself.
I'll use these folks again.
I shall never be ashamed of citing a bad author if the line is good.--Seneca