Vendor Questions & Reviews
I've been asked if I would please repost this here.
Knowing from experience as a small business owner in the very close knit horse world, word of mouth is a very very big part of our advertising for both new and repeat business. We have customers from all over the world. It takes many positive reviews before customers will trust an internet based company for business as personal as horse show equipment. As bad as our addictions to shave equipment are, western horse show equipment costs far more. Our saddles cost anywhere from $1500.00 basic to $7000 custom. Horse showing is not a cheap hobby. So, we are always interested in what our customers have to say on the major horse related forums. So far, our track record has been very good. We only ask that customers be fair and let us know there is a problem before telling the rest of the world before we even have a chance to address it. There are many variables to getting your purchases to you. Some of those variables are out of our control. We are human and do make the occasional mistake. Ninety-eight percent of the time it's a customer created or a shipping problem. The number one issue? Customer impatience. We ship UPS and send tracking numbers. Customers will still contact us asking where their package is. However, There seems to be a trend on here recently of asking about vendor issues. If this continues I might suggest we add a vendor review section to the forum and invite the vendors to respond if they so wish. A "good" vendor is always interested in feedback both positive and negative. QED is very respected here with the knowledge that their web site is not the best. Web site quality could be one of the rating criteria in the review.
qhsdoitall (Quarter Horses do it all)
[URL="http://www.theshaveden.com/forum/showthread.php?t=1628"]GOTO[/URL]: Merkur 34C HD Classic Chrome Double Edged Razor, Feather Razor Blade, Custom Shavemac 23mm Silver Tip Badger Shaving Brush, any Crabtree & Evelyn Shave Cream.