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  1. #1

    Default Broken Razor, anyone else seen this?

    Was putting a new blade in this morning when all of a sudden the top piece just popped off!

    I've never seen this happen, and it's only about 18 months old... now I have to get another :( Has anyone had this happen to their razor before?

    -Michael

  2. #2
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    Is that off a Merkur??

    If you contact Merkur directly, they will likely send a replacement part. They seem pretty good about such things.
    ~~JOHN~~*Founding member of ALPHA Team*

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    Anne is very good about sending replacement parts.

  5. #5
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    Yeah it's from a 37G

    didn't think I'd get a response so quickly, I emailed them under an hour ago and...

    Dear Michael,

    Thank you very much for your email. I am sorry to learn that you have encountered a problem with your MERKUR razor.

    I will send out a new gold top today by air mail to replace the broken one.

    Best regards,
    Anne Rothstein
    -Michael

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    Default

    Rick

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    That wouldn't happen with a vintage Gillette.

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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    +1.....

  9. #9
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    Quote Originally Posted by thirdeye View Post
    +1.....
    +2
    ~~JOHN~~*Founding member of ALPHA Team*

  10. #10
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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    Gillette's were brass and brass, the Merkurs are a brass stem and a zinc cap so the bond isn't nearly as strong.
    Also with a long stemmed razor, over tightening the knob makes it act just like a puller.
    [url]https://sites.google.com/site/bobsrazorworks/[/url] Proudly Made In The USA

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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    Yeah, I doubt Gillette would send a replacement part that quickly
    Jason

  12. #12
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    Quote Originally Posted by jmallen5 View Post
    Yeah, I doubt Gillette would send a replacement part that quickly
    Gillette wouldn't have to as it probably would not have broken.
    Phil
    _________________________________________

  13. #13
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    They are good when you contact them and never ask any questions, a rareity these days.

  14. #14
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    Quote Originally Posted by taffy View Post
    They are good when you contact them and never ask any questions, a rareity these days.
    Or they see it so frequently that they know not to contest it.

 

 

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