Broken Razor, anyone else seen this?

**mlebarron** · 11-09-2009, 05:24 AM

Was putting a new blade in this morning when all of a sudden the top piece just popped off!

I've never seen this happen, and it's only about 18 months old... now I have to get another :( Has anyone had this happen to their razor before?

**michiganlover** · 11-09-2009, 05:38 AM

Is that off a Merkur??

If you contact Merkur directly, they will likely send a replacement part. They seem pretty good about such things.

**82R100** · 11-09-2009, 05:43 AM

Here's a posting with contact information:

Originally Posted by gone down south

This lady set me up right in no time at all:

Anne Rothstein
MERKUR Stahlwaren GmbH & Co. KG
Boecklinstr. 10
42719 SOLINGEN
GERMANY
phone: ++49-212-2300135
fax: ++49-212-313612
email: [email protected] or [email protected]
website: www.dovo.com
UID-No. DE811951654
HRA: 20249 - HRB: 15557 Wuppertal
GF: Markus Kirschbaum

**Jim** · 11-09-2009, 05:48 AM

Anne is very good about sending replacement parts.

**mlebarron** · 11-09-2009, 06:19 AM

Yeah it's from a 37G

didn't think I'd get a response so quickly, I emailed them under an hour ago and...

Dear Michael,

Thank you very much for your email. I am sorry to learn that you have encountered a problem with your MERKUR razor.

I will send out a new gold top today by air mail to replace the broken one.

Best regards,
Anne Rothstein