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  1. 11-09-2009, 05:24 AM #1
    mlebarron's Avatar
    mlebarron
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    Default Broken Razor, anyone else seen this?

    Was putting a new blade in this morning when all of a sudden the top piece just popped off!

    I've never seen this happen, and it's only about 18 months old... now I have to get another :( Has anyone had this happen to their razor before?

    -Michael
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  2. 11-09-2009, 05:38 AM #2
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    Is that off a Merkur??

    If you contact Merkur directly, they will likely send a replacement part. They seem pretty good about such things.
    ~~JOHN~~*Founding member of ALPHA Team*
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  3. 11-09-2009, 05:43 AM #3
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    82R100
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    Here's a posting with contact information:

    Quote Originally Posted by gone down south View Post
    This lady set me up right in no time at all:

    Anne Rothstein
    MERKUR Stahlwaren GmbH & Co. KG
    Boecklinstr. 10
    42719 SOLINGEN
    GERMANY
    phone: ++49-212-2300135
    fax: ++49-212-313612
    email: [email protected] or [email protected]
    website: www.dovo.com
    UID-No. DE811951654
    HRA: 20249 - HRB: 15557 Wuppertal
    GF: Markus Kirschbaum
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  4. 11-09-2009, 05:48 AM #4
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    Anne is very good about sending replacement parts.
    Jim

    As long as we can find BBQ, we'll be happy- Special K.

    Thinking of Sue
    Μολών λαβέ!
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  5. 11-09-2009, 06:19 AM #5
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    mlebarron
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    Yeah it's from a 37G

    didn't think I'd get a response so quickly, I emailed them under an hour ago and...

    Dear Michael,

    Thank you very much for your email. I am sorry to learn that you have encountered a problem with your MERKUR razor.

    I will send out a new gold top today by air mail to replace the broken one.

    Best regards,
    Anne Rothstein
    -Michael
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  6. 11-09-2009, 06:24 AM #6
    rickw
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    Rick
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  7. 11-09-2009, 06:33 AM #7
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    That wouldn't happen with a vintage Gillette.
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  8. 11-09-2009, 06:36 AM #8
    thirdeye
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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    +1.....
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  9. 11-09-2009, 06:45 AM #9
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    Quote Originally Posted by thirdeye View Post
    +1.....
    +2
    ~~JOHN~~*Founding member of ALPHA Team*
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  10. 11-09-2009, 09:26 AM #10
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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    Gillette's were brass and brass, the Merkurs are a brass stem and a zinc cap so the bond isn't nearly as strong.
    Also with a long stemmed razor, over tightening the knob makes it act just like a puller.
    [url]https://sites.google.com/site/bobsrazorworks/[/url] Proudly Made In The USA
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  11. 11-09-2009, 09:31 AM #11
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    Quote Originally Posted by AsylumGuido View Post
    That wouldn't happen with a vintage Gillette.
    Yeah, I doubt Gillette would send a replacement part that quickly
    Jason; A particular individual.
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  12. 11-09-2009, 09:38 AM #12
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    Quote Originally Posted by jmallen5 View Post
    Yeah, I doubt Gillette would send a replacement part that quickly
    Gillette wouldn't have to as it probably would not have broken.
    Phil
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  13. 11-09-2009, 09:50 AM #13
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    They are good when you contact them and never ask any questions, a rareity these days.
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  14. 11-09-2009, 11:12 AM #14
    WhosYerBob
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    Quote Originally Posted by taffy View Post
    They are good when you contact them and never ask any questions, a rareity these days.
    Or they see it so frequently that they know not to contest it.
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