Good morning chaps. I thought I would pass along a little tidbit I learned about Kitchenaid blenders this morning. Now this may be nothing new to those who use their blenders a lot but it was to me. A number of years ago the wife and I bought a "refurbished" Kitchenaid five speed blender. Most of the refurbished KA stuff was actually used for Kitchenaid sponsored food/cooking demonstration shows or people used them for their Christmas party and then returned them. Pretty poor form by the returners but a good deal for those of us who had this explained by a knowledgeable clerk at our local outlet store. Anyroad, we used this thing occasionally for about ten years. Zero problems. Then this morning, it happened. I was making some of that delicious hot chocolate from Mexico. It comes in a hockey puck looking affair and sports a little old granny looking lady on the package. Abueletta, I think may be the brand. I have learned the hard way to put the disc of hard chocolate mix in the blender and pulverise it before adding the milk. It doesn't froth as much this way. So I did but noticed the blender bogged down a bit. When I finished I was shocked to find the black rubber coupler(Kitchenaid told me later what this is what it is correctly called) laying in pieces! Dang it. A hundred bucks gone I thought. I called up the KA 800 number, told them what happened and asked if I was out a blender. The lady started laughing and said, no. They are designed to fail rather than smoke the motor. She gave me the number of a semi local repair facility. A quick phone call revealed they were the princely sum of $4.85 apiece. I ordered two and total including shipping was about $17. And I never had to leave the house. How about that? A company that doesn't essentially tell you to chuck the old one and buy new. Thank you Kitchenaid.