View Full Version : Welcome to the WCS forum!
sp514
03-04-2012, 06:43 PM
Just sent in an order for Berkeley in Best. Thanks for the great selection and even better price! I can't wait to get them here :)
Thanks in advance :001_smile
brucered
03-07-2012, 07:01 PM
any new brush Manufacturers or lines in the near future? Semogue, Simpson LE's, other Shavemacs etc?
just wondering.
letterk
03-08-2012, 02:33 PM
any new brush Manufacturers or lines in the near future? Semogue, Simpson LE's, other Shavemacs etc?
just wondering.
Yes. But that's all I'm going to tell for now!
brucered
03-08-2012, 07:23 PM
Yes. But that's all I'm going to tell for now!
sounds good john. i'll keep checking back.
thanks
Broogiedad
03-13-2012, 07:00 AM
John, just a note of thanks for the great service and products. Just received a Simpson Commodore x2 and I love it. I am looking at a 56 or 57. Besides the handle, do they have a similar feel. The x2 is about perfect for me, but I have to have another Simpson now. I have a feeling my son is going to try to take mine back to school at the USAFA with him next week. Thanks again, I'll be placing an order next week (probably Monday).
Sam
sp514
03-13-2012, 11:22 AM
My Berkeley arrived safely today, thanks for a quick service!
letterk
03-13-2012, 12:03 PM
John, just a note of thanks for the great service and products. Just received a Simpson Commodore x2 and I love it. I am looking at a 56 or 57. Besides the handle, do they have a similar feel. The x2 is about perfect for me, but I have to have another Simpson now. I have a feeling my son is going to try to take mine back to school at the USAFA with him next week. Thanks again, I'll be placing an order next week (probably Monday).
Sam
Glad you like the Commodore. It's a great brush. The 5 series brushes just feel thicker to me, both in the handle and how the knot is formed. They are a heavier brush.
My Berkeley arrived safely today, thanks for a quick service!
You're welcome!
Broogiedad
03-13-2012, 12:59 PM
Sounds great! I'll be placing an order Monday.
Sam
HydroWVU
03-13-2012, 06:24 PM
Thank you for awesome your awesome customer service. My first order and WCS had everything I wanted at good prices. I ordered soap, merkur razor, razor sampler, and brush and razor stand. Ordered on a Thursday, on Friday I wanted to add a brush but I got my shipping notice before I got in touch with customer service. but Monday customer emailed me and pulled my order before it shipped. I got to order my brush along with everything else. Thank you, I will definitely order from you again.
Tnxman
04-02-2012, 01:31 PM
Outstanding store in every way. My trusted place for the shaving goods.
xraygun
04-03-2012, 02:41 PM
Thanks so much for the lightning fast service.
I forgot to send blades ahead for my trip to PS. Ordered them Sunday, got them today (Tuesday).
Bravo!
Austin
04-03-2012, 03:05 PM
Thanks John!
I just wanted to say that.
IA_Cabby
04-08-2012, 07:27 PM
When you guys getting more La Toja sticks? :(
letterk
04-12-2012, 09:12 AM
When you guys getting more La Toja sticks? :(
Shipping as we speak.
Mirrorsaw
04-12-2012, 03:25 PM
Any idea when you will be getting in the new line of Proraso soaps and creams? (I'm waiting to put in an order, and if it is going to be soon, I think I can wait. Other wise I may just have two orders.)
letterk
04-13-2012, 12:57 PM
Any idea when you will be getting in the new line of Proraso soaps and creams? (I'm waiting to put in an order, and if it is going to be soon, I think I can wait. Other wise I may just have two orders.)
We've been told sometime in May.
brucered
04-13-2012, 07:35 PM
We've been told sometime in May.
any other simpson brushes headed to WCS (2 band etc) or perhaps Semogue?
letterk
04-13-2012, 10:40 PM
any other simpson brushes headed to WCS (2 band etc) or perhaps Semogue?
Just got the Tulip 4 in stock, but it hasn't made it on the site yet. 7 new Edwin Jagger brushes were just added to the site yesterday.
Mirrorsaw
04-14-2012, 07:46 AM
We've been told sometime in May.
Sweet thanks for the information!
thatsilverguy
04-14-2012, 11:40 PM
John,
Are you guys planning to discount Provence Sante again anytime soon?
letterk
04-15-2012, 09:41 AM
John,
Are you guys planning to discount Provence Sante again anytime soon?
Maybe. We bought out the stock of another supplier a few years ago and have a pretty large supply still.
rxonmymind
04-18-2012, 10:39 PM
Received my order of three pucks today. Thank you.
sp514
05-08-2012, 05:29 PM
Just ordered a Duke #2 with some other stuff. Actually, my gf ordered it while I pointed at things I wanted for my upcoming birthday. :biggrin1:
Can't wait!!
jgriest03
05-14-2012, 04:15 PM
any update on when the new proraso products will be in stock?
MoeTrain
05-17-2012, 01:54 AM
Wondering if the site is doing any fathers day sale?
letterk
05-18-2012, 04:40 PM
any update on when the new proraso products will be in stock?
Everything is on order and due soon.
Wondering if the site is doing any fathers day sale?
Trying to figure that out ourselves. Most likely this will deal with new products that we've been adding or will add shortly.
jwilock
06-04-2012, 08:58 PM
Just saw a post that said you might have got your hands on some of the 2010 version of the Muhle R41 (the milder one than the current version). If so, do you still have any left?
letterk
06-04-2012, 10:44 PM
Just saw a post that said you might have got your hands on some of the 2010 version of the Muhle R41 (the milder one than the current version). If so, do you still have any left?
Unfortunately, no. They were cleaned out very quickly and now we're out for good.
jwilock
06-05-2012, 11:59 AM
Unfortunately, no. They were cleaned out very quickly and now we're out for good.
Just to make sure ... any chance you've got a 2010 R101 or R102?
letterk
06-05-2012, 12:44 PM
Just to make sure ... any chance you've got a 2010 R101 or R102?
Nope. We turn out stock very quickly. The only reason the R41 didn't sell is because we didn't see it until a recent inventory count.
brucered
06-14-2012, 08:54 AM
right when i'm ready to pull the trigger (got hesitant last time) on a Duke 3...it's OOS.
any idea when some more simpson stuff will be in stock and/or if you are bringing in any other brushes (2 bands etc).
thanks and no rush, i'll probably change my mind again by lunch.
bruce
letterk
06-14-2012, 05:27 PM
right when i'm ready to pull the trigger (got hesitant last time) on a Duke 3...it's OOS.
any idea when some more simpson stuff will be in stock and/or if you are bringing in any other brushes (2 bands etc).
thanks and no rush, i'll probably change my mind again by lunch.
bruce
Demand has been through the roof lately and we're trying to get inventory levels back up. The Duke 3 is on order and we should have them shortly. Probably in the next 2 weeks. We just got in 2 new Polo's that will be on the site soon.
hogateb
07-17-2012, 10:43 AM
Just wanted to say THANKS! Amazed at the quick order processing, shipping and delivery. Ordered on Friday 7/13, my goodies arrived halfway across the country yesterday 7/16! Used the new razor and cream today for a great shave.
Lamar
08-01-2012, 12:26 PM
So I'm making my wish list up in preparation of having a little to spend shortly next month and find I'm up to over 500 dollars worth of merchandise. I think I went overboard.
On another note, Do ya'll plan on stocking Arko? I've heard so many things about it that I was wanting to try it. I saw it at Amazon for over 4 bucks (cheaper to buy a case). I also seen it at Shaveabuck for $1.99 but there isn't enough things I want at that site to get the free shipping.
letterk
08-01-2012, 10:53 PM
Just wanted to say THANKS! Amazed at the quick order processing, shipping and delivery. Ordered on Friday 7/13, my goodies arrived halfway across the country yesterday 7/16! Used the new razor and cream today for a great shave.
Glad to hear it got there quickly. We constantly work to improve our shipping time and costs.
So I'm making my wish list up in preparation of having a little to spend shortly next month and find I'm up to over 500 dollars worth of merchandise. I think I went overboard.
On another note, Do ya'll plan on stocking Arko? I've heard so many things about it that I was wanting to try it. I saw it at Amazon for over 4 bucks (cheaper to buy a case). I also seen it at Shaveabuck for $1.99 but there isn't enough things I want at that site to get the free shipping.
I'm sorry, we will not be adding Arko to our product list.
lowjax
09-12-2012, 03:18 PM
Hi John - Just wanted to say how wonderful your customer service is. I ordered something last week Friday and received it on Monday this week. We'll I've decided to place another order today and chose WCS because of the excellent service and fast shipping last time. You guys do a fantastic job.
letterk
09-12-2012, 09:50 PM
Hi John - Just wanted to say how wonderful your customer service is. I ordered something last week Friday and received it on Monday this week. We'll I've decided to place another order today and chose WCS because of the excellent service and fast shipping last time. You guys do a fantastic job.
Thanks for the compliment, Jeff. It's wonderful to hear when the hard work of our staff is noticed.
snow shave
09-30-2012, 12:10 PM
Any chance you'll be stocking Weber Razors?
letterk
09-30-2012, 09:52 PM
Any chance you'll be stocking Weber Razors?
Not at this time. We're working on some other razors at the moment.
MickToley
10-03-2012, 08:35 PM
John, any chance you'd be getting the LEA shave sticks with lanolin?
letterk
10-05-2012, 11:23 AM
John, any chance you'd be getting the LEA shave sticks with lanolin?
Yes, we hope to soon.
MickToley
10-05-2012, 03:16 PM
Great, thanks.
coolbus18
10-05-2012, 04:07 PM
just placed my first(small)order with ya'. I really liked the e-mail confirmation that was sent. I like positive. Also like your site, nice stuff.. Enjoy!
letterk
10-08-2012, 03:38 PM
Thanks for noticing the email! :biggrin: And thanks for the order.
superkreep
11-02-2012, 08:14 PM
Love West Coast Shaving, you guys rock. Thank you for taking care of your customers, and providing great service.
Brandon Ross
11-17-2012, 01:46 PM
Hello John- I just recently placed my very first order with your company. The order was delivered in a very timely manner but unfortunately there was a small issue with one of the products I ordered. I sent an email on Friday and just today I heard back from Lili, who was very helpful and fixed the problem. Since I'm fairly new to wet shaving I'm about to make several purchases soon and thanks to this experience I will be using your company for all of them. Thanks for a great customer experience.
letterk
11-18-2012, 11:14 AM
Hi Brandon - I'm sorry to hear about the problem with the order (we try to be perfect but haven't made it there yet). I know Lili will make sure everything is taken care of. If you ever need anything, don't hesitate to contact me or my staff.
deezyrocks
12-29-2012, 06:51 PM
Hello John- I was wondering if there's any timetable on when the next round of B&B boar brushes where going to become available? I am going to place an order for other stuff and would be bummed if the brushes dropped the next day lol.
letterk
12-29-2012, 06:55 PM
Hello John- I was wondering if there's any timetable on when the next round of B&B boar brushes where going to become available? I am going to place an order for other stuff and would be bummed if the brushes dropped the next day lol.
Very soon. I was waiting to give to our photographer after the 1st, but I'll probably put them up with a less than perfect image this weekend. So, um, I've got a few hundred of them in stock. :biggrin:
beginish
12-29-2012, 08:04 PM
John,
Are there any plans to stock the Haslinger Ewe's Milk soap with Lanolin?
brucered
12-29-2012, 08:25 PM
John,
Are there any plans to stock the Haslinger Ewe's Milk soap with Lanolin?
if they do, maybe they can make it a B&B LE item, so us Sabbatical entrants can purchase :innocent:
I have a puck of honey waiting to be used, but have very high hopes for it. it's my 1st Haslinger Soap and i hear nothing but praise for this stuff.
catherix
12-29-2012, 09:04 PM
if they do, maybe they can make it a B&B LE item, so us Sabbatical entrants can purchase :innocent:
I have a puck of honey waiting to be used, but have very high hopes for it. it's my 1st Haslinger Soap and i hear nothing but praise for this stuff.
I do believe the last one was considered an exemption so better check with the powers that be.
EDIT: haha! Scratch that! Gin and tonic is ruining my posts. Carry on gents.
letterk
12-29-2012, 09:36 PM
John,
Are there any plans to stock the Haslinger Ewe's Milk soap with Lanolin?
Already have it in stock. It just needs to make it to the site, along with about 100 other new products.
Unadan
12-29-2012, 10:15 PM
Very soon. I was waiting to give to our photographer after the 1st, but I'll probably put them up with a less than perfect image this weekend. So, um, I've got a few hundred of them in stock. :biggrin:
Ready to order this weekend or later? Thanks!
Marcos1
12-29-2012, 11:25 PM
Is WCS still planning to carry some Shavemac D01 brushes?
beginish
12-30-2012, 07:13 AM
Already have it in stock. It just needs to make it to the site, along with about 100 other new products.
Awesome, John. Thanks!
ryanphonic
12-30-2012, 06:01 PM
I just can't wait to get my hands on a B&B LE brush! I was a day late for the blue one, and I've been on the waiting list ever since. This will be my first boar (and first brush) and from all accounts it's a steal!
Clovis Man
12-31-2012, 08:16 AM
Already have it in stock. It just needs to make it to the site, along with about 100 other new products.
Watching VERY closely!
rockviper
12-31-2012, 08:20 AM
Very soon. I was waiting to give to our photographer after the 1st, but I'll probably put them up with a less than perfect image this weekend. So, um, I've got a few hundred of them in stock. :biggrin:
Oh, please please please, let it be listed today.
Even with a fuzzy picture or handdrawn scribble, just getting the 2nd wave of B&B LE Omegas available for purchase would be a great way to bring in the New Year.
Oh, please please please, let it be listed today.
Even with a fuzzy picture or handdrawn scribble, just getting the 2nd wave of B&B LE Omegas available for purchase would be a great way to bring in the New Year.
An artist's rendering of what it looks like. I'm with you though; I'm hoping that and the Haslinger's ewe milk/lanolin hits the site before midnight.
letterk
01-02-2013, 11:04 AM
Sorry, I ended up taking a couple days off and didn't get them up yet. I'll do so tonight.
bosenberg
01-07-2013, 07:32 AM
John, Are you guys going to stock the Proraso Blue?
letterk
01-07-2013, 01:13 PM
John, Are you guys going to stock the Proraso Blue?
Yes, working on it. Should have it in a few weeks.
Ack! I need to get that new Haslinger on the site.
rockviper
01-10-2013, 08:19 PM
Just received my smoke handled B&B Omege boar. Sweet brush, test lathered already.
What amazes me more than the brush is that it only took 7 days door to door, from California to Toronto, Canada. Gotta be some magic juice in the address label (or Santa is on the payroll in the off-season doing delivery).
Thanks a bunch, John and everyone at WCS!!
RaiserLiebe
01-20-2013, 10:09 AM
Oh crap- Missed the Haslinger's ewe milk/lanolin. That came and went fast!!
I put my name on the waiting list and will make my next order when the haslinger's arrives. John, any sense when that will be??
Mike
PS thanks for all the great products and service!
letterk
01-22-2013, 01:01 PM
More of the Haslinger is on the way. My guess is it should arrive sometime this week. And yes, it went very fast.
coolbus18
02-10-2013, 02:20 AM
A big thanks to to WCS. You responded to member requests for the Haslinger Sheepsmilk mit Lanolin shaving soap and I got my e-mail and I ordered it and its darn good!Phew! It's now in the rotation and will be a re-order. Thanks for adding to my enjoyment of this hobby. :thumbup:
Chuck Sirloin
03-04-2013, 04:38 PM
Hey - I just wanted to comment on how great your company is. I bought a few items on a Saturday morning at like 1 a.m. and got them on the following Monday. How is that even possible, lol? Did you beam them thru time and space?
At any rate, they all arrived in perfect condition and I will definitely be back to do future business with you. Thanks VERY much!
letterk
03-05-2013, 09:12 PM
That's great! Love to hear the fast shipping stories.
jpipes3
03-08-2013, 06:48 AM
Hey John, any idea if/when you might get Speick Active splash and Proraso Blue cream? I have a gift cert to burn!
letterk
03-10-2013, 09:51 PM
Hey John, any idea if/when you might get Speick Active splash and Proraso Blue cream? I have a gift cert to burn!
I know the blue cream is on order. I'll have to see if we can get the Active splash.
letterk
03-10-2013, 09:52 PM
Just checked and we do have the Proraso Blue cream in stock. It's just not on the site yet. Probably in the next few days.
Redzone
03-19-2013, 05:40 PM
Question, the shopping cart on your site wont allow alcohol based pruducts to be shipped internationally? Never had this issue on any other site. Thanks
letterk
03-19-2013, 06:39 PM
Hi Redzone. Yes, DOT regulations do not permit air transit for products that contain alcohol. Many vendors ignore the rules at risk. We don't do business that way and we won't take the risk. The fines can be in excess of $50,000. We can ship via FedEx Express, but it requires a Dangerous Goods surcharge of $80 (it's a FedEx surcharge, not ours). We haven't had a customer willing to pay for that yet, but if you do, just send us an email.
Redzone
03-19-2013, 11:00 PM
Thanks for the reply, best I just look at your alcohol free goodies :001_smile
TonyN
03-21-2013, 06:30 PM
I took advantage of the free shipping daily deal. 3 pucks of DRH Windsor, a tube of Shulton Old Spice and 4 packs of Polsilver Super Iridium headed my way. I forgot to add the Polsilvers and when I went to place the additional order it did not apply the free shipping. A call to WCS and Kevin took care of it. As usual WCS customer service is great! :thumbup1:
catherix
03-21-2013, 08:37 PM
Me too! John rocks. I love free shipping. :001_wub:
Allegrabene
03-22-2013, 03:02 PM
I ordered something last night but haven't gotten a shipment confirmation yet. Should I be worried that it might now have gone through?
letterk
03-22-2013, 10:47 PM
I ordered something last night but haven't gotten a shipment confirmation yet. Should I be worried that it might now have gone through?
No, we usually process the confirmation emails in the evening in one batch. We're upgrading our system next week so they should happen real time soon.
Allegrabene
03-23-2013, 11:06 AM
No, we usually process the confirmation emails in the evening in one batch. We're upgrading our system next week so they should happen real time soon.
Thanks for the response. I did get a confirmation this morning so I'm really excited to get some goodies. Keep up the great work
Wyokid
04-13-2013, 05:42 PM
Very impressed with the speed of your service and prices! Received my order fast via USPS in Arizona! Thanks so much!
Allegrabene
04-16-2013, 07:54 AM
I ordered the b&b essential brush on Friday and it showed up yesterday. I requested a picture of the Celtic FC crest be drawn on the box and voila. I'll be shopping only with WCS from now on. That's the coolest thing any retailer has ever done for me and with lightning speed. Great stuff
I ordered the b&b essential brush on Friday and it showed up yesterday. I requested a picture of the Celtic FC crest be drawn on the box and voila. I'll be shopping only with WCS from now on. That's the coolest thing any retailer has ever done for me and with lightning speed. Great stuff
Now that's above and beyond :w00t:
seanusa
04-17-2013, 12:00 AM
They have done several drawings for me and others have posted other WCS box art. They are a great group of people and offer service that is second to none.
KWilliams40
04-19-2013, 05:58 AM
Just checked and we do have the Proraso Blue cream in stock. It's just not on the site yet. Probably in the next few days.
Sold out now... :(
JerYnkFan
05-06-2013, 03:11 PM
Can't begin to tell you how impressed I am with WCS. Ordered some stuff on Friday and received on Monday which is awesome for a CA to NJ mailing. Packaging was great, but forgot to request a drawing this time.
Austin
05-06-2013, 03:30 PM
Can't begin to tell you how impressed I am with WCS. Ordered some stuff on Friday and received on Monday which is awesome for a CA to NJ mailing. Packaging was great, but forgot to request a drawing this time.
John runs a tip top small business. I buy most of my supplies from WCS.
catherix
05-06-2013, 06:47 PM
Can't begin to tell you how impressed I am with WCS. Ordered some stuff on Friday and received on Monday which is awesome for a CA to NJ mailing. Packaging was great, but forgot to request a drawing this time.
Here in California my orders arrive 2 days before I order them. :biggrin1: John and WCS rock and I too buy most of my gear with him. Can't help it since he's so close.
Lamboy
05-21-2013, 04:19 AM
Any Idea when you will have more Merkur 39c's in stock?
Haggises
05-21-2013, 05:51 AM
I ordered the b&b essential brush on Friday and it showed up yesterday. I requested a picture of the Celtic FC crest be drawn on the box and voila. I'll be shopping only with WCS from now on. That's the coolest thing any retailer has ever done for me and with lightning speed. Great stuff
I missed this first time around.
That explains a lot :lol:
Allegrabene
05-21-2013, 06:05 AM
I missed this first time around.
That explains a lot :lol:
i was sure the post i put up in the "pajamas of the day" thread with me wearing a hooped onesie was a dead giveaway :001_tongu
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